Cardamom Lounge — Restaurant in Blaby

Disappointed with this restaurant tonight. Table booked for 13 of us, rang up to confirm day before. We were seated and handed out menus with price list. Ordered drinks. Chose our food. Only when the waiter came over to take our food order did he tell us all the pricing on set menu was incorrect and we would be charged an extra £2 per head! We disagreed, explained it wasn't legal etc. Asked to speak to manager, he came over. Said he did not have time to change menu or website prices! We told him he's breaking the law. He wasn't bothered. I suggested he could have drawn over the price ir bought some tape to cover the price? We asked for free poppadoms. Got told no. Our meal was satisfactory. When waiters brought food over they shout out the orders like they are on a market stall, hand the plates to you rather than place on table. We were missing two rice dishes. We asked for them as each couple were sharing their nan or rice. The bill arrived, over £300. Charged us the extra £2 per head plus an extra £5 for rice, but we never had surplus rice! We paid the bill, definitely no tip. Took a long time for the coffees to arrive. It was a good meal. 8/10 but for rule breaking, attitude ti the customer, breaking the...

Extremely poor food hygiene - owner takes zero responsibility for customer care. They served me a Chicken Jalfrezi when I told them it was paneer jalfrezi they just took out chicken pieces and replaced same sauce with paneer. When challenged, the owner didn't deny it and cited it was for a quick turn around. Clearly they take no care. We've been coming to cardamon many years never am issue but this time the owners attitude was couldn't careless amd then told me to get out when I challenged the operation of his business. Granted I was rightfully upset and angry but this owners attitude was nothing short of disgusting. Oh not to mention he smoked outside the main door so the waft of his smoke was coming in to the restaurant.

Disappointed but I won't be going back here! No sincere apology,...

Very disappointed. We arrived on time but still had to wait 30 mins for our table.

Took time to come and take our order.

People next to us came in after and got served before us. They were also angry with the service.

The food was nice but service terrible . We waited for over an hour for our main course.

In total it took them three hours for our meal. We didn’t even stop for desert or coffee.

When we asked for the bill it was wrong. They then bought another bill which was incorrect, The third bill came which was completely different to the other two.😡

Please check your bill.

We were not the only people that were very unhappy with the service.

Advice to the owners don’t do so many takeaways and look after your restaurant customers if you can’t cope .

We...