Bombay Lounge — Restaurant in Borough of Pendle

Where do I start, we waited an hour whilst only receiving a poppadom in which we found a hair in, overall we were at the establishment for around 2.5 hours, the meat was dry, once we finally received the bill and complained we were swore at, abused and felt threatened by the reaction from the owner who stated “don’t come into his restaurant and shout whilst I have customers in here” when we wasn’t raising our voices, we were raising our issues and got verbally attacked for it, after being told we would receive a discount and being made to feel like that’s the reason we complained, basically some form of acknowledgement and an apology would have sufficed, instead we were confronted with anger and abuse, one positive was the two female members of staff who tried hard to address any issues, apologised for the mistakes and ran around for every customer in the...

Been here numerous times, food is consistently excellent. Had a lamb Bhuna, mushroom fried rice, and a chili cheese naan bread, all it five star for quality - those chili cheese naans are beautiful, plenty of cheese, which is how they should be.

Delivery and service was also prompt and professional, and orders (and pre-orders before they open) can be placed via the site. Cash or card can be chosen as means of payment.

Edit update:

I've ordered takeaway plenty of times from here and the quality of food is usually very good. Normally the lamb is tasty and tender. The Tandoori Lamb Tikka is especially nice. That is until this last meal. The odd bit of fat I can begrudgingly tolerate, but not a whole meal of inedible fatty and chewy lamb. This is a huge shame, as I was a frequent customer. But this is enough to put me off returning here for a while, if not...

On the up.

We visited the restaurant as a family with children and had a lovely evening. The restaurant has been redecorated and looks much better. The photographs of all the other local businesses from Barrowford on the wall is a lovely touch.

We have been several times and cant fault the food. Its absolutely delicious and excellent value. The last couple of times we visited it was very quiet with no atmosphere but this time it was much busier and much more atmosphere which I am pleased about.

The owner gets completely stuck in and works really hard, as do the rest of his family who work there. They cant do enough for you.

We are looking forward to returning soon and 100% recommend it for an Indian meal out.

Thank you for a...