Koh-I-Noor — Restaurant in Borough of Swale

Visited the restaurant yesterday. Thefood was nice, but service from the staff named attiq was miserable. Me n my husband went there after a long , enjoyable, and tiring journey from London to sheerness Beach. We were so hungry and trying to find some good desi restaurant. (Being Asians we love food ).As we entered the restaurant, Mr.attiq greeted us with a very strange gaze, we asked if the restaurant halal, and his reply was extremely rude that yeah, it is (like u duffer yes). We entered and sit there and ask little help from the menu, my Husband asked how big is the portion of that balti karahi, he simply turn n pointed to the next table where almost 6 ladies were having full table. We both felt HELL AWKWARD and embarrassed as we needed to look at someone's table. Felt so ashamed, for a minute we both discussed the number of naans, Mr. Attiq just left without saying that either he'll be back until we are ready to order. Or just simply say that take your time like this. One more thing he was serving the table next to us, which was occupied by 6 white ladies, and he was extremely cheerful and had a welcoming attitude with them. On that specific time, me n my husband felt very left out, or I must say Mr. Attiq 's different attitude with different colour customers (he himself was not white), but we can clearly feel and see his switching of serving styles. We needed WiFi while we were waiting for our food (both of us were out of service inside the restaurant), luckily Mr.attiq was not around so we asked another guy there, he simply and with smiling face replied us that just give me a minute and I'll ask my colleague. Unfortunately, that smiling guy asked Mr.attiq and Mr. Attiq again looked at us from the billing desk and said No. That's fine, we understand, as that smiling face guy said Sorry it's only for staff." STRANGE reply, but we understand as this could be the restaurant's policy.(Being a member of food retail myself, we encourage customers to use our wifi so they can sit more and order more eventually).The restaurant was not packed as well. Food arrived, and we ate the wonderful food with a heavy heart. The food was good, but the service ruined that moment of delight. Being from the Desi community(Brown), we love food, but that moment of JOY was wasted by Mr.attiq. We want to visit again if there are no such cold and differentiated services as per appearance and skin colour. The restaurant owner really needs to look at the behaviour of Mr.attiq, as he is not setting a good example to his peers as he looks senior from other staff. Please treat customers as you like to be treated. May...

We were very happy with our takeaway delivery last week. The food was exceptional quality, delivered in excellent condition and on time. We had chicken tikka marsala, chicken tandoori (half), special fried rice, kashmiri rice, keema naan, garlic naan and korma sauce. The price was half of what we paid at 'Mr India' a month ago, and there was no undisclosed gratuity, like at 'Mr India' . The tikka marsala was very flavoursome, not at all bland and a healthy portion for a man. The tandoori chicken was also a healthy portion and was exceptional and succulent, a breast with wing and a drumstick. The kashmiri rice was really full of flavours and different textures as a mixture of fruits, rice and nuts, lovely and juicy . I really enjoyed the keema naan but thought it could have had more meat filling as it was overrun by tomato. Really, there was no need for the korma sauce, we only ordered it to add to the tandoori. We will certainly order again. It was value for money and exceptional quality , and not swimming in greece and oil as some Indian takeaways are. It was very good and not...

Really disappointed with our meal. First the naan bread was practically cold when we got the food home and as we collected there is no excuse. We asked for all the dips with our poppodoms but received only 2 and they came with nothing resembling a salad just big chucks of raw white onion. The sides were average but the Bombay potatoes looked like a few bits of boiled potatoes mixed in with sauce. My Chicken Exotica was full on uncooked pieces of tomato and topped with raw red onion and the Lamb Habibi looked and tasted like a basic curry with boiled potato. The mushroom rice was average. It's a shame really as normally the food has been great but I feel this meal did not resemble the quality we have had from here before. We have had these dishes before so have compared on a like to...