The Barn at Scorton — Restaurant in Borough of Wyre

Customer service is dead. Long live capitalism.

This is the most boring and underwhelming place I've been in a long time.

TLDR: Fast forward to two days later when we bought four meal deals at Tesco. Honestly, those meal deals wiped the floor with this place so far as flavour is concerned for a third of the price, literally.

Why invest in talent when you can open a gift shop and stock wholesale items available in many a gift shop around the country to make money from passers by who won't be back anyway? With respect, I don't know what this place is or was or what is or was trying to be so forgive me if the nostalgia and landmark of it missed me.

This is a somewhat pointless complaint as we'll not ever be back even if we got promise of better and a voucher. I've just thrown £40 out the window. Three hours of work. Gone. Wasted.

What a beautiful barn - I'm a sucker for lots of wood - but if you're going to slice inch-thick cross sections of tree then please do a better job of hiding the nails you secure them to the wall with.

No music was a peculiar choice. Spelling mistakes on the menu are an easy sign of a restaurant that doesn't care about details.

You pay first, so at least they don't expect a tip, but you pay first, so whatever happens, they've got your money.

So, so disappointing. Nestled in a very quaint village somewhere on the way to The Lakes I would imagine there are loads of local farms selling delicious meat and veg. This place, I believe, has avoided shopping at any of them. The pork was totally void of any flavour besides my portion of the 5l wholesaler BBQ sauce in a pot.

What an ideal location to create a seasonal-vegetable medley or an excellent autumnal broth. Instead of just watery, unblended and lacking any cohesion bowl of stock and chopped nothing. It's hard enough being a vegetarian, let alone when these are your options. The salad, or however it was described, was big, chunky, soggy, undercooked sweet potato (after all, it's mandatory to have a sweet potato on a vegetarian meal) with the biggest pile of sauerkraut you've ever seen. Crunchy radishes, kale, watermelon (why??), rice and over-salted chickpeas. Again, there was no cohesion, no compliment across flavours or texture; this seemingly not-ending pile of what was left in the fridge had no flavour. Just a couple of different colours. It tasted even worse the next day, but at least the box gave out and leaked over the fridge.

Distracted by talking to regulars about ducks for a significant length of time (long enough to go back to reception to Google a particular answer) - the person I presume was the manager - chose not to ask how our meals were but did continue to loudly enough demonstrate how the ducks walk. Thankfully they did this very close to our table. None of the staff asked about our meals, either, but that's probably more to do with them following the example they're set. None of the staff even made eye contact with us, but when we did ask for a box for the salad (disgusting as it was, I struggle to create food waste), I was met with a look of such disdain. It was shocking.

A note on the box. A box for wet salad. Why would you give a pizza box with holes in it to someone wanting to take away a wet salad?

The best bit was after getting ignored at the till after the meal. No courtesy chat, inquisitive or polite "How was your meal?". That feels even more insulting than the toilet doors not automatically closing, so you can easily watch the chef use the urinal at the end of your meal.

As the owner of a failing business, I do wish I cared less and made...

Have been visiting The Barn for 21 years, on & off, and have watched it expand from a tiny icecream cabinet ,with just a couch for coffee - to a massive restaurant with ornate & water featured outdoor seating area. Plenty of unusual gifts in store now & three times more of icecream choice, with coffees galore aswel. The resturant extension has beautiful high ceilings & abit of bling with afew chandeliars dotted about ! Very popular & very busy...so also quite noisy. We visited on a Sunday. Only waited in the queue for 5 minutes before being offered two seats at the end of a long table. We were still about 8foot away from the two dining ladies on it. I visited the toilet - no queue & wheelchair accessible, as is all of the venue, although it maybe abit 'tight' to manouvere around the shop displays & dining room layout. The Wait On staff were very friendly & organised. They did a great job, in a very busy dining room. Ordered & paid at the Bar, then our food arrived within 15 minutes. We had roast beef dinner, a pot of tea & pint of larger - £35... Food was absolutely faultless ! Massive portion,(yorkshire pudd is HUGE !) all veg hot & cooked well. The cake and scone selection on display is 'to die for...'also, but we were so full from dinner, we said we would revisit again, for coffee & cake ! Very reasonable prices, for the portions you get and plenty of choice on the menu. You can just turn up, no booking required( ...but you need to book if you want An Afternoon Tea...). We might try a midweek visit next time because it was very noisy at the weekwend but i wouldn't take away a 'Star'just for that but just so people know its a very busy, popular venue - but thats what reviews are for ! Hope to keep revisiting The Barn and will always call in when...

The venue and surroundings are amazing, couldn't fault that. However, this is purely just a nice facade. The customer service was shocking, there was a group of 11 of us on the same table (2 kids) and then another group of 20 on another table.

The manager was very passive aggressive, when asked could we have the Club Sandwich, like an actual club sandwich on toast, oppose to a panini.

Then when ordering a 1 scoop ice cream for my 1 1/2 year old (£3.50) via the app. I gathered after seeing many people having ice creams in cones, that it would have come in or with a cone. (there was nothing on the app saying that it was in a glass / not in a cone) however it came without, I asked the waitress if I could get a cheap cone for him as that's what he likes the best. She said yeah, and the same manager returned saying that he would have to charge me for it (50p/75p) I laughed and was like we've just spent £300 on this table alone and you're going to charge me for a cone for my son. (again, if I had known through the app that they didn't come with a cone, I wouldn't have bothered) He said he was the messenger and nothing he could do, so I paid and asked to speak to his manager, to my surprise the owner came out and rather than being a role model to his staff, and showing good customer service, he proceeded to argue with me and some others on the table about the cone and the poor customer service from his management staff. Then decided he was done with the conversation and turned around and walked off.

Absolutely shocking customer service, none of the 30 of us will be back and we will not be recommending this place at all. Such a shame that such a lovely venue is owned and managed by 2 very poor...