As has been noted in other reviews, the dreadful manager working here is letting this restaurant down.
We booked in this restaurant because it's local and requested a side seat because our 3 year old daughter falls off their slippy seats. The manager we spoke to on the phone, was happy to accommodate.
On arrival the manager directed us to a seat in the middle of the room. We then requested a side seat as had been promised. In response to that, he started to argue where we should sit in a rude and unprofessional manager, even giving us parenting advice.
Disappointed with how the manager handled the situation, we decided to leave. While leaving the true issue became apparent, he was annoyed because we had cancelled an hour before a visit the week before. This is the first time we have ever witnessed a complaint on that basis, and we found it to be extremely petty. He was using this as a reason to be difficult on our return visit and continued to argue with us while leaving with our daughter. I'm pretty sure this manager would start an argument with a piece of garlic bread, he's a disgrace to the restaurant and should let his staff handle customer bookings, arrivals and table service. Or he should quit entirely.
This is the worst restaurant experience we have ever had, and will never return until under new management.
Avoid this place at all costs. I suggest you drive a mile further and visit Tre Ciccio or San Leonardo who offer much better service and food for a...
Read moreBooked a table for 7.30 for my birthday, when we arrived we was not greeted nor was we shown to our table. We had to ask to be seated. No music, lighting was to bright and no atmosphere. Once sat down had to wait 25 minutes to have our food order taken. There was only one waiter taking orders as the younger staff didn’t know what to do. The waiter who calls himself the manager ( the one with ponytail and dandruff all over his shoulders) was arrogant and patronising when asked a question about the menu. When the food arrived which May I add came at different times it was absolutely disgusting! There was no pride In what was being served. My daughters rocket leaves were slimy and wilted, my bread was stone cold like it was frozen, my other daughters bruschetta was stone cold bread and my husbands ribs were stone cold in the middle!!! Needless to say we did not stay for the mains (didn’t want food poisoning) when asked to spk to manager the only waiter (manager) came over and didn’t even apologise!!! We paid the bill in full except for the ribs which I find disgraceful as they completely spoiled my birthday!! Never have I ever walked out of a restaurant in my life…...
Read moreI recently had the pleasure of dining at AL Bosco in Summerseat, and I must say that everything was absolutely delicious. The wood-fired pizzas were simple and delicious like Italian cousin should always be, and the pasta dishes were from equally quality. The atmosphere was cozy and welcoming, and the staff were all friendly and attentive.
However, I did find the portion sizes to be a bit on the small side. While the flavors were outstanding, I found myself wanting just a little bit more food to really satisfy my appetite. Despite this, I still thoroughly enjoyed my experience at AL Bosco and would recommend it to others. The prices are very reasonable, and the overall atmosphere and service...
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