McDonald's — Restaurant in Chichester

I was literally just telling my husband how, in many, many years coming to mc donalds, I've never had a positive visit like today!! It's my daughters 5th birthday today, but staff didn't treat us differently because of this reason... the staff didn't know. My daughters only wish for her birthday was to go to the beach and sit inside mc donalds and have nuggets and icecream. Which we did. We arrived to mc donalds in Chichester, I noticed pokemon colouring sheets, so I grabbed some, but noticed no crayons. So I asked the lady in the shirt and tie, if they had any crayons. This lady went out of her way to find some for my kids! She came back with loads and the kids were so happy! I was too!! Next, I ordered my kids food and the man who served me was so incredibly lovely! Wish I got his name! But he was awesome, he asked if the kids wanted a book or toy, I said toy. Waited a short while for the kids happy meals, they arrived with a book so I went up to the desk and asked if they had any pokemon cards I could swap the book to... again the lovely amazing man went out his way to find me some. The lovely lady said "oh you dont have to stand there you can go sit down and we will bring them too you", im heavily pregnant so this was music to my ears! There was none up front so he went out back to search for them! After a while he returned and we was so happy!

Then it came to ordering my kids ice creams for the journey home, I went up with my autistic son who didn't know what ice cream he wanted... while my son took a long time thinking about this, the lovely lady didn't get annoyed, she just simply waited and smiled. Finally we ordered 3 mc flurrys and walked back to our table to wait. My number got called out and as I was walking to collect them, I heard that lovely say "oh make sure you give them napkins because the kids might make a mess" This was the cherry on the top for me. Absolutely amazing staff!! All so lovely, all deserve a mention and a massive thank you for making my daughters birthday perfect. But I stupidly forgot their names!! So thank you to the lovely lady, and the awesome man who...

We do not live far from this branch of McDonalds, we probably order once or twice a month, every now and then we may order several times a month, depending on if we can be bothered to cook or not. Last night we were late home so decided to get the family a McDonalds. Everytime we order the exact same things. I always ask for a plain Chicken Burger and my son always asks for a chicken burger with no mayo. In the past year the amount of times that the people cooking the food have got our order wrong is much further than ridiculous. It’s like they employ people who can’t read properly. So last night we ordered about £30 worth of McDonalds for our family of 5. Everyone’s meal was fine, apart from my plain chicken burger which had a massive dollop of Mayo, more than you would ever see in any burger on the planet, it looked like someone had cum in my meal. It was sick. I almost threw up every where. Outrageous. We will never eat another McDonalds as long as we live. How can you keep getting meals wrong. An order is an order, it’s not hard to read a screen and follow basic instructions. This is probably the 20th time they have got our meal wrong. It’s too much. You can go to any McDonalds in the UK and you’ll never have this problem, but this McDonald’s at Portfield road is beyond a joke. They just cost McDonald’s a family of 5 as customers for life. Not even my kids want to eat it after seeing my burger. I’ve never seen...

Absolutely awful service. Place an order through drive thru, waiting at the window for a few mins to only be told they wouldn’t give us our order as one of their colleagues claimed that someone in our car had called her fat. Absolutely disgusted and offended that someone would make such a claim, I would never ever make comments like that, let alone in front of my two young children. Considering the lady in question was on the other side of the restaurant it was very possible for her to have completely misheard. We didn’t once talk about any of the staff that were working, I had told my husband off for winding our daughter up by tickling her feet and believe this is where the confusion lies, that the lady thought I was telling him off for being rude about her. I tried to reason that there was clearly a misunderstanding with the manager (Liam) who admitted that it was indeed possible but that he had to side with his employee. I am truly appalled and disgusted that these accusations were made and expect a full apology from the staff who handled the situation so...