The Black Horse — Restaurant in Chorley

Passed through croston on bank holiday Sunday and decided to call in for a drink and some food. Sat on the front for a while waiting and no one came out. I then went inside and was told quite rudely I wasn’t allowed at the bar and someone would come out. They did then said they had run out of coke and was going over the road to the shop to get some. Ordered food and waited 50 minutes, then asked one of the staff to check how long it would be. She disappeared came back 5 minutes later to say she couldn’t tell us how long it would be. Shocking service with staff who really don’t know what...

Lovely pub lovely setting nice staff and a few nice cask beers. Plus dog friendly.

Ordered 2 roasts must say not the best. I think the beef was stewing steak tasty though but veg was a let down. My wife had chicken which was dry and a tad tough!

Roast pots had a taste of boiled and then dropped into a deep fat fryer on order and were a bit hard.

The veg was very aldenti to the point of the parsnip being told about steam but never coming in contact. Plus carrot had an eye poor quality control. Plus it was the only carrot.

Overall it was disappointing but we...

Poor customer service. Shown to a table by landlord. There for 2 hours. Ordered and paid for food to then be told by landlord that we hadn’t booked so couldn’t serve us. Asked if table was booked by someone else, were told no! Got our money back and left. No apology from landlord who was very abrupt. We had travelled from Coventry to meet up with friends over from Australia. It was very disappointing and an embarrassing endorsement of British hospitality. Went to Wheatsheaf down the road where we were welcomed and had a...