The Food was acceptable. However, the business ethic of the restaurant when settling the bill was not to the expected standard. The credit/debit card machine was clearly masked to conceal the actual amount payable. Three times the person handling the card machine was asked to show the amount payable on the machine display. Reluctantly after adjustment he re-presented the terminal to me. The amount came to £49.34 but this was masked by the person who was keener prompting me to enter a tip into the card payment system first. 👉🏻 My advice, never enter your PIN number unless you see how much your being asked to pay in first instance 👈🏻 It's fantastic how condescending the restaurant staff were. Remarks as "cant you read English, and you eat all the food! And especially if you can't afford it you shouldn't order it". My concern is the deliberate concealment of the bill before entering my PIN. I never mentioned the food was not satisfactory or the cost. Since I've been in business for over twenty years I can safely say this is not good customer relations. Maybe trading standards need to be alerted to their financial practice? 🚩 Another point this restaurant didn’t consider. When dealing with the public, what if the customer doesn't understand English or have poor eyesight or hard of hearing would his remarks be appropriate then. In fact, his remaks were both inappropriate and unacceptable if not insulting. Not forgetting three times he avoided the same question. 🚩 Moreover, his remarks potentially discriminating and if so, should the local authority and community be consulted?

Thank you for your response, you have clearly shown in your reply two points which illustrate your wrong doing. Item one, 📢 I said, your machine did not show the amount £ you wanted me to pay. 📍 You replied:- "All you have to do is read what it says on the screen just like every other person in this world and Press the accept button or the decline button" Item two, 📢 I said, three times the person handling the card machine was asked to show the amount payable on the machine display 📍 You replied, "My advice to you is learn to read English so you can read what it says on the card machine and look at the menu properly so that way you can order something you can afford". So, from your childish and unprofessional remarks do you think you handled your customer well? Furthermore, you wasn’t the person presenting the machine to me. So how do you know what the screen said as he didn’t show anyone else?