Family of 5 came to The Brasserie for a celebratory meal. We found the restaurant online and it looked very classy. Many thanks to George for allowing us to book even though we were not staying at the hotel.
The menu had lots of variety, pricey, but we were happy to pay a little more due to the festivities. Sadly, the food and service did not match the picture painted online. The picture of the place was different then where we actually ate. The location on Google is incorrect. The food was nice, however not worth the price. The wine was standard, over priced.
Service was good, friendly staff, however we felt rushed, always being looked at by staff to see if we were finished and plates were cleared as soon as we were.
Table setting was nice, sadly the picture of a classy restaurant was ruined when a plate of sauce sachets were placed on the table. A suggestion would be to ask if people want sauce and bring them in little dishes with spoons.
Overall it was a nice evening, however we would not...
Read moreMain was ok and starter also good. Given the price paid I didn't expect desert to be a frozen cake from Iceland nor ice cream out of a Tesco basics tub, all poorly presented. The killer though was the terrible service. We had pre ordered and still had to wait 80 minutes for mains. One pizza had to be sent back as was cold and wasn't returned until long after everyone else had finished. Table service from the young lady initially was fine but them was awful after she went. Zero attention, having to get up to get service ourselves and when wine was ordered the waiter dumped it on our table and wandered off. We had to pay a set £100 for service as we were a group, should have been zero! I would never go here...
Read moreWelcoming entrance, junior staff were willing. Apparently they had no bread or sparkling water which was disappointing. We ordered several mains, pork and steak were good quality but two of our party ordered the pea and leek risotto which was awful. It was made with spring onion rather than leek, peas were dull and overcooked and risotto itself was a tasteless mush. Whilst the waitress was polite and apologetic, the manager completely blanked us and made no attempt to...
Read more