Ruby’s Indian Restaurant Bishop’s Stortford — Restaurant in East Hertfordshire

Where do i start, other than to say this place is best avoided.

If you have any experience of good quality Indian food you are in for a massive disappointment if you eat here, the fact that me and my partner had different dishes that tasted exactly the same was just the start of it.

Its clear that there is a lack of care and flair in the kitchen, both meals where under cooked, the base source bitter and not cooked out enough to give a rounded taste, and using the same base for both vastly different meals ends up with them tasting exactly the same!

The meal itself didnt get finished, it just tasted wrong and not nice in the slightest.

Price wise, Be warned. the Menu of the website for eat in is not the menu you will be greeted with when you dine, the prices are MORE than you can expect to pay for a meal in London, at £75 for 2 starters and two mains with 4 very small bottles of cola, would only every be acceptable if the food was outstanding, Its far from that, its not far...

I just had a phone call with this restaurant. Phone call answered by a male. We asked, can we confirm that your tandoori mixed grill is gluten free as our dad is highly allergic. He abruptly responded with: if it says it is gluten free, then it is. I am not trying to kill you. I responded with: we don't appreciate your attitude. He responded with: I don't appreciate you accusing me. I responded, I am not accusing but just confirming as this is my dad's health. I was rudely told that he does not want my custom and he hung up the phone. I don't know if this person was having a bad day, but it is unacceptable to be rude to a customer or to make sarcastic remarks regarding an allergy. I have lost faith in this place. I do not recommend. What a disappointment and unnecessary attack on a customer who was merely confirming allergy...

I always use Rubys for their delivery service and when this restaurant opened I decided to give it a go. I normally visit Cafe Masala as my favourite one, Venue 97 closed some time ago.

I’ve been to every Indian Restaurant in Stortford over the last ten years.

They have spent some serious money doing this place up as it’s really nice inside, there was virtually no smell in there and everything was very clean. Then again it had only been open a couple of weeks when I visited.

My food was very nice, although the portion sizes could have been a little more generous, but that’s generally the case in every Indian restaurant or takeaway I have ever been to.

The food is good but, controversially, not as nice as their delivery food in my opinion. That said I will definitely...