Full Moon Chinese Restaurant, Hersham — Restaurant in Elmbridge

I had a take away from here tonight and it was absolutely revolting. The meat was so rubbery I wouldn’t feed it even to my dog . I rang to complain and they were so blasé about it. My husband was very polite about things but he was almost dismissed by the manager, who almost accused us of making the complaint up. Our evening meal experience was ruined by both the food and the response to our complaint.We eventually got a 50% discount, but our evening meal was over by then. This was the first evening that we have spent together as a family as our daughter has just returned from her tour of south east Asia. She has gone to bed very dissatisfied. My husband had to make her toast with peanut butter. The woman who delivered this insult of a meal, also found it necessary to remove her underpants from her personal areas on our ring doorbell. Not a great appetiser. I hope this only happened subsequent to our delivery. We would put the video on here,but we don’t want anyone else to suffer it. As if the food wasn’t bad enough. We’ll stick with...

Ok so I reached out to the Full Moon to let them know that possibly the take away we had on Sunday evening had made 2 of the 4 of us sick,One from our household and one of our friends who had come for dinner. The only dish the 2 people had eaten and the other 2 hadn’t was the Singapore noodles. The sickness started within 6 hours and lasted for over 24 hours. I contacted the restaurant to reach out and let them know that possibly it was this dish, Well the response was appalling . They said they would taste the prawns and see if they were ok however said they did not believe this! They have just rang back today and sarcastically said they would like to credit me back £9.10 of the £95 we spent towards a future meal . Firstly I don’t want your money and secondly we will NEVER eat from you again so credit is irrelevant. Advice- order from somewhere else unless you can afford 2 days off sick from work after eating from this establishment !! All you had to do was listen and be polite I wasn’t asking for anything but your rudeness has earned...

Fantastic Chinese eater. Felt like a home from home 😃 Welcoming staff and quality service. Beautiful decor clean and well presented. Looked vaguely like parts of the bar I used to own in pattaya Thailand years ago....very tastefully done and very genuinely asian themed.(No bar girls though....shame 😉)

Extensively varied menu with plenty of delicious delights to choose from. All cooked to perfection. Food served hot . ..looked amazing... and drove my taste buds wild.. .. Almost got the horn 👅 Very yummy😆 Very very yum yum. . And full servings too.

Price point is reasonable for the tab as the service and food is excellent. Had a wonderful time here. Highly recommended restaurant.

Finding a really decent asian place to eat is sometimes difficult because there are so many dotted around, sorting the men from the boys as it were. This is a real gem.... Will return again very soon without doubt.

Also the bevvys here are absolutely superb 👌

A truly delightful experience A heavenly indulge of the Orient...