Bear Cafe — Restaurant in England

The most vile place. The garden centre is really lovely and the fish place is okay. Can’t believe management are running this kind of cafe next to a expensive garden centre.

The cafe has to be the dirtiest place I’ve ever eaten. I took my elderly father here for lunch today, the ‘worker’ snatched a cleaning bottle of him and cloth, after we had to clean the table, chairs and high chair for my babe ourselves after waiting 10 minutes to ask for help, ignored by the staff. The staff are dirty - watched one clean a table then drop the dirt on the floor near other tables. Then seconds later carried out plates in her hands. Hair in our food as no one wears hair masks.

I confronted the member of staff who shouted back telling me I wasn’t ignored and wasn’t bothered by creating a scene in front of other customers. Speaking to my elderly father and snatching something from him is vile, blaming other customers for the high chairs being covered in food and dust. Honestly looked like the hasn’t been cleaning in a long time.

Staff don’t care. Ignore you, miserable. No one ever acknowledges you to serve you. Change bins then serve cakes. Can’t believe This place could have a hygiene rating.

Floors are dirty, looks like they don’t bother to clean carpet. Horrible place needs to be inspected. Horrible staff. Stand around taking not acknowledging customers. Don’t trust these reviews, check trip advisor...

I have been going to this cafe many times, the last visit is my last! We arrived slightly early and ask if it was okay to sit as we know the cafe doesn’t start serving till 9.30am. When my partner went to get three coffees, the manager called Nigel said to one of his staff it was too early, the poor lady started to make the drinks, he again told her it was too early! He then told my partner, you keep doing this I will not allow you to sit in and get served! We had our drinks, which we normally have two and something to eat, we left and told the poor lady that served us and handed our receipt over to give to nasty Nigel to look at the time that we was actually served as it shows the time on the receipt, guess what? 9.30am!!!! What a totally miserable manager, he has lost our custom as we will not be...

Friendly staff but food was absolutely disgusting. Had a sausage sandwich that was totally inedible. Sausages had obviously been hot held all day and bread had a sour smell like it had been hanging around sweating in its bag in a hot kitchen for 3 days. Also had a soup that was more like dirty dishwater with half an uncooked baguette. Really awful!! Had two cakes and both were stale and inedible. I would avoid this cafe at all costs. Only went to visit the aquatic centre but ended up spending nearly £30 on the worst food I think I’ve ever encountered in my lifetime. Probably get served fresher more appetising food in prison. Seems staff have given up long ago and are just there to...