Today I stopped at this Burger King on our way driving down to Manchester and honestly wish I’d waited for another spot. Not a single glove or hairnet in sight, lady behind the counter sneezing all over.
Thought I’d just ignore all that as I’d already ordered unfortunately. The two girls behind the counter looked so confused constantly, terrible attitude on them when speaking to each other. Plus very unclean restaurant in general, rubbish all over the floor. I knew I’d made a mistake.
THEN when I was given my food and set off on my journey again, to my absolute horror, hairs all in my fries, every other frie had a hair on it. Given a vanilla milkshake instead of chocolate one too. I’m not done yet… to top this all off I noticed they had forgot to put the chicken in my chicken royale. Literally the main ingredient, how does someone even do that?? Forgetting the additional extras like sauce and stuff I understand. But the chicken… in a chicken burger?? What are you smoking! It wasn’t busy at all it was basically only us in there. Absolutely mental, hire better staff Burger King!!
Have never wrote a review before this one,...
Read moreNot enough staff, totally rushed off their feet, did great serving , still kept humour, were very polite when there was huge queues, they didn't stop at all for over an hour serving while we were there, 25 mins was waiting for food because lack of staff .. ..2 female staff on , brilliant team work 👏 👌 well done:) Food was piping hot and fresh , enjoyed the meal.
unfortunately, the tables and chairs were not set out well. It's an uncomfortable set up , no one really uses them because the chairs are rarely set out properly.. need to take one of the tables out and give more space .. The floor and tables needed a clean//sweep up, quite a lot of food crumbs and litter around , the staff were simply far too busy to do this. Score would have been full house if chairs etc , floor had been sorted, score reflection on the business, not staff on the day .. another member of staff needed without a doubt..
Some of the chairs need...
Read moreCar park was a very bad lay out and felt dangerous and I also got blocked in a space at one point because other customers were parking in the road, it was ridiculous, when I was ready to leave I had to do a 5 point turn to leave. I placed order and pressed button for “Eat in”. But my food came in a brown bag and cup holder, no tray. My burger was warm, not hot, my partners burger was colder and the bacon was mostly fat. Chips were fine, so we were able to eat something. Bin was overflowing with liquids leaking from bottom and flowing onto shop floor, we actually couldn’t put our leftovers into the bin, we didn’t to make it worse, all the dining tables were dirty and sticky which is why I wanted a tray. Food on the floor under the tables. Felt...
Read more