Costa Coffee — Restaurant in England

to the workers matt and jamey! Thank you!!! after a long night battling my demons and some my say my angles you have truly lifted my mood, after that costa i feel exhilarated and ready to fight any harm that comes my way! your impeccable customer service really incapsulated the love in which i feel from a costa!! if it wasn’t for you guys i may of killed myslef 😊😊!! the mango and passion fruit fruit cooler was impeccable! i have had some in the past which have been sloppy and funky but your perfext crafting made my lovley brew of fruits expload in my mouth!!! i love it when things explode it my mouth and when they have flavours! the beef chilli and cheese sandwich really gave me such a experience! i felt like i was dining at the ritz! (or rizz 😂😂) it was perfect with flavour and it stayed a good consistent heat the whole way through! i really appreciate guys keep up...

Three staff on. Heidi was to busy complaining about a leak in a machine going on about break legs and necks to be serving. She had to be asked to serve. The leak was being attended to by the younger gent with a mop and bucket and with 5 people in line she decided to potter about trying to help him with paper towel rather than serving. When she was asked to serve She also complained she could not hear me due to the coffee machine being loud after not hearing my order. She also was asking other staff about switching to takeaway only at 245pm even though they were still open for another 3 and a bit hours. No efforts made to clear tables by any staff during our visit. Honestly a let down of a customer...

Just tried to buy a coffee with a broken hip, Was hoping that common sense would prevail and it would be delivered to my table. No it wasn’t when people in the queue behind me started to get served I got up again even though I in a lot of pain and went to search my drink.What really got my goat is when challenged the woman making the drinks didn’t even acknowledge me.So in the end I raised my voice I front of everyone and got me refund. Is this how to treat patients in a hospital, despicable behaviour no empathy sympathy or compassion from a coffee shop in a hospital I’m sure they will come back with some lies !.In rafters the young lady in their even made...