Costa Coffee — Restaurant in England

Coffee and cake were good but the service we received today was appalling. Drive thru order was taken fine but then when we pulled up to the window there was no smile or greeting. This is unusual for this particular Costa as normally the staff are very upbeat. I asked if we could have sugar and the server responded with how many then put them in each coffee, that was fine, but thenI noticed she didn't stir them and started to put the lids on, so I asked if they could please be stirred or alternatively could we have a stirrer. The reply was "ahhh they'll be ok" followed by being handed both coffees without eye contact. No stirrer given, and not willing to stir? Still no smile or thanks, or indeed, any acknowledgement at all. Hoping for my usual good service next time, and that this may have just been a...

My friend and I went to costa drive through Billingham recently, Looking forward to our toasty, coffee and a catch up unfortunately the toasty was two slices of bread with very little filling it looked like a 3 year old had made it then thrown it in the bag, when I asked for a serviette the reply was you are a mucky pup then, I am old enough to be their Grandma, I may have found it funny if the toasty was a actual toasty and edible. My friend didn’t want to make a complaint That is why I am writing this review instead. Unfortunately we will not be going to this costa coffee...

This was a great addition to Wolviston services and an excellent coffee shop was well overdue. The staff are always pleasant and make you feel welcome.I have used the drive thru and walk in, would recommend anyone who needs a coffee to visit. Why have anything less. ☕ I would agree with the other reviews that the team are funny come to think about it and I always leave with a smile even if I am having a bad day.(its just because ive...