"Under new management" is often seen as good thing, when new people take over a tired, failing business. Unfortunately, in this instance, it's the opposite. These people have taken over a good business with a solid local reputation and made a complete mess of it. You could cut them some slack if they had only just taken over but it's been a couple of years now and they are still useless! "Under new management" really should read "my first fish and chip shop". They could have at least grabbed a job in McDs for a couple of months before taking on the business, at least they'd have some sort of idea on how to run a kitchen during busy hours. Everyone knows Friday evenings are the busiest time for fish and chips, I mean, who hasn't heard of "Friday night, fish night"? The owners of this fish shop apparently. Why isn't any food precooked on a Friday evening?! What exactly is the point of the heated food bins?! When this place gets busy (mainly self-inflicted through disorganisation) one owner just hides around the back, the other just freezes like a rabbit in the headlights and goes silent, no help to the poor staff.
Ignore the 4-star rating, they inherited the previous owners reviews. Look at recent reviews, this star rating is only going in one direction. Lucky they don't have any local...
Read moreWe came in today 09/10/24 @ 15:50pm As anonymous Google Food Reviewers, we ordered 2x battered sausage, 2x chips 2 x curry sauce and one large battered Cod, I'm gonna put it out there and say it was one of the worst Battered Fish I've had in my life, the batter was thin and soggy, although the chips were the correct colour the chips were Luke warm and not roasting hot, the battered sausages wasn't very good either although they had more batter than the fish the sausage was very pale looking on the inside. I would highly recommend buying a temperature probe to control the temperature of any foods before they leave the store/shop as I'm assuming the food wasn't the correct temperature legally to sell it, something in which Enviromental health may consider wanting to look at. Overall the service and atmosphere was 100% it's a real shame that the food was a mere 10%. If that. I've heard that this chip shop many years ago was very different and that people would come from around Northampton to eat the chips !!! Now I highly recommend that people travel to a different chip shop and...
Read moreSign outside said "Under new management", that should have been my first warning!
I ordered a medium fish and chips, the fish was pre-battered and frozen and dipped in hot oil in front me. The chips were from a frozen bag and literally opened in front of me by the frier team.
The cooked fish was extremely oily, and the chips were burnt. The portion of chips was good, but quality was too poor to even finish half of it.
If your primary selling point is you do fish and chips, a British classic, don't cheap out and do the least amount of effort.
The quality of the food is so subpar that you would be better off buying frozen breaded cod from Tesco and cooking that in an oven, you would get a dramatically...
Read more