Dear Greg's, do yourself a favour and sack your staff at this establishment for ones that want to uphold your normally excellent service and food quality. Not only was the service extremely slow the attitude of the staff was disgusting. After 20mins of waiting, moving out of the way of staff members who don't say excuse me or thank, I walked out with a hot drink only. I asked for a chicken Bake ( circa 9 on display), to be told they are not warm! I asked for a Steak Bake (circa 6 on display), to be told they are not warm. I asked if any thing was warm? to be told nope. I ordered a coffee and walked out with other waiting customers leaving with me without ordering. 3 staff members, one with no customer interaction skills and felt it acceptable to still sell food that was not hot (Food Safety and Hygiene (England) Regulations 2013 and the Food Safety Act 1990), one walking around with very little interest to adding any value, and one sat with her feet on a seat watching it all fail.
Unless things change I won't use this place nor will I recommend it. If it improves, I will retract this review and write a noone which I truly hope is an...
Read moreWell I went there for a bacon and egg roll the girl behind the counter was nice enough maybe they should call this roll the Lewis hammalton roll because I spent the night sitting on my bathroom floor with it coming out of me at 100 miles an hour the toilet is a lonely place at 3 am my poor misses had to put up my this all night it's her I feel sorry for I'm not the best when I'm ilna bit of a wimp really but I'm sure you can understand the sound of me screening here we go again maybe entertaining for my neighbour thinking the big bloke next door is at it again but now we all know the truth I love you jem and sorry but it was Gregg's...
Read moreVery slow getting served ,customer in front had to ask to be served as the staff didn't seem to be focused or aware of the customers .When I was served the assistance started my order and then took a call on her a mobile ran out of site and I had to ask another member of staff to finish my order. Also the disabled toilet was disgusting a tap was running and looked like haven't been cleaned for days I take no pleasure complaining but I believe service in the uk has gone really bad and hopefully by bringing to your attention things will change . I was tempted to take a photo but just needed to get the hell...
Read more