Upon entering, the restaurant seemed quiet, only two other tables. I sat down for service and received a menu shortly after, the table was sticky and unclean, the waiter seemed lost as if she had just started working there, not knowing about the wine selection or certain items on the menu.
2nd issue. After ordering I had waited 30 minutes to receive a cup of chai. After another 20 minutes(1hr of waiting total so far) I finally received my order for sadeko veg momos. I am nepali and did not understand why it took so long for these two things, especially the chai.
3rd issue. I had ordered a veg Thali sat and I legitimately sat there for an additional 40 minutes waiting for one single Thali set. Mind you, another couple that sat next to me already paid and left, they also had to wait some time and deal with confusion from the waitress.
I asked a total of 3 times when my order will be out to which I was answered with , a few more minutes. Finally, after more than an hour, I estimate an hour and half total time, I let the waitress know I wanted to cancel my order, to which she went into the kitchen to check on my order, to then tell me to wait more as it's almost done. I politely declined and told her I had waited too long. I paid for my two items and left unsatisfied both with the food and service.
a note to keep in mind in case my review gets seen by the owner. My entire review is based on my experience, and the photos/timestamps I took in between my orders, which is how I stated the exact times from when I ordered, to...
Read moreVery quiet on arrival on a Saturday evening, so very little atmosphere, waiting staff very attentive. Starters were large and tasty albeit a little too spicy for my wife who does enjoy a little heat. Main course looked good to start with, large portions. Again even though we asked for medium heat they were a little too spicy. One main course was poor as supposed to be slow cooked lamb on the bone, the dish was mainly bone with very little meat and the meat that was in the dish was tough. When asked if we enjoyed the food we said no because of this dish and the waitress didn't really know how to deal with it. After quite some time a manager finally came over to discuss and he had to agree the dish was not acceptable, so removed it from the bill along with one round of drinks we had with the food. We left happy with the way they handled this...
Read moreWe chose this restaurant after reading the 5-star reviews on TripAdvisor, and we are so glad we did.
On arrival, we were greeted warmly and shown to a cozy corner table. The owner took the trouble to explain the nuances of the menu, and instead of our normal choice of poppadoms as a starter, we chose chicken lollipops; these were juicy, perfectly spiced and accompanied by a dip that complemented the flavours well.
For mains, we chose the special lamb chilli with garlic naan. These were delicious, and the naans were perfectly cooked and fluffy. A good drink choice to complement the food is the Gurkha beer which has a clean, refreshing flavour.
Overall, it was a great dining experience, and the cozy atmosphere and very friendly owners make this a gem in Swindon's...
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