Hero Ji — Restaurant in England

Rude Staff!!!! THEY DONT LIKE OR TAKE COMPLAINTS WELL!!!!

Inline to me complaining I was called a lier! about the water in the sauces!! They made excuse of I put the onion ritta on my plate that water come from yoghurt - the yoghurt was away from sauce.!!! The fact is sauce was split/splitting - After argument and me stating I'm recording the phonecall they told me to tub up the food!!! SO THEY CAN COLLECT WHEN DELIVERING NEW ORDER SO THEY CAN SEE IT - & TOLD THEY WOULD SEND NEW A FRESH ORDER I tubbed up to get new call 5 mins later WHILST COMPLAINING TO JUST EAT of which was THE MANAGER!!! who also called me a Lier & then said they are only sending x2 new sauces only which left us no dinner as meal for 4 x4 meals put back in tub - lovly all those shared hyginic forks great!!!! SORRY MY HOUSEHOLD DONT SHARE FORKS EXPECIALY WITH YOUNGER KIDS !!- Manager also then called me a lier saying I was not advized to tub up for return due to hygine!! - so i imagened all I WAS TOLD BY MEMBER OF STAFF TO TUB UP FACT - I dont apprecieate being called a lier - nor like loseing my dinner and money - - IVE KIDS WHO NOW HAVE A SANDWICH FOR DINNER FACT !!! - AND ME AND THE WIFE HAVE NOTHING FOR DINNER AS MEAL SKINT US AS IT WAS SO OUR DINNER IS NOW A FRIDGE SNACK OUT DINNER

PICS BELOW SADLY IT WOULDNT ALLOW ME TO ADD THE RECORDED CALL

AS CAN SEE PIC 1 & 3 WATER COMING OUT OF THE SAUCES - WHICH IS UNPLEASANT MADE PAKORAS & SUMOSAS SOGGY - NOTE NOT FROM THE YOGHURT!!! WHERE WILL YOGHURT TRAVEL AS SAUCES MAKE A BARRIER NO YOGHURT WATER CAN TRAVEL!!!! - FACT CLEARLY PIC 1 SHOWS WATER COMING FROM THE TIKKA AND PASANDA !!! IF LEFT LONGER FACT THERE WOULD HAVE BEEN MORE WATER FACT - PIC 2 THE POPADOMS SOGGY BENDS 30'C BEFORE SNAPPING ALSO OVER COOKED BROWN MIDDLE

I AM REPORTING YOU TO TRADING STANDARDS WITH ALL PROOF

YOU SHOULD BE CLOSED DOWN !!!!!!!!!!!!!!!!!! LEFT US WITH OUT DINNER AND A BAD EXPERIANCE FROM POOR CUSTOMER...

I am visiting Wellingborough from London and saw this place online and thought I would give them a try. I was unfortunately not very impressed with the food. There is no quality here and the food does not taste like a proper authentic curry. I am fed up with these curry houses who do not know how to cook a proper curry. What is the point of calling yourselves and Indian restaurant when you are serving food which is not curry. Where is the taste? . Everything is bland. I asked for hot desi style but did not get that. Only given one star as I have to give something. Eastern Spice you have let me down. I am Indian myself so I know how a curry should be cooked and how it should taste. The government should close down these so called curry houses advertising their authentic high standard cooking methods because they are not serving proper curry and are taking peoples money for rubbish food. False advertising. On a positive note the place is nice and clean and staff were friendly but that doesn't provide much consolation as the food is not good. Come on how hard is it to do chicken Madras? I got chicken in a yellowish sweet sauce which is not how it should be. The sauce should be red and highly flavoured.. Where was my...

Ordered delivery Sri Lankan mutton rolls, ordered two portions considering a mutton role is normally bit large, deep fried and breaded in breadcrumbs …what I received was 6 spring rolls - Absolutely ridiculous, it was like a Chinese spring roll with minced meat in it. If you ever had a Sri Lankan mutton roll you will know, this doesn’t even come close. This had hardly any flavour and lightly filled as you can see from the picture I have attached I have also attached a image of what a traditional Sri Lankan mutton roll should look like, so you can judge for your self. Definitely worth taking off the menu, had you called it just a mutton roll, maybe you could get away with it, but they had categorically stated it was a “Traditional Sri Lankan Mutton roll”. Biryani was standard nothing amazing. Will not be ordering or recommending this...