Jolsha — Restaurant in England

I visited Jolsha for the first time the other day. I ordered a take away to be picked up at 6pm I arrived at the takeaway early and asked at the restaurant if I could have my food early, but they said that the time of the food could not be changed, so I had to just wait in the car until it was ready. I came upstairs (to wait in the restaurant for the food) and sat down, it was 5:45pm, the restaurant had about 3 families eating meals, so they werent too busy. So I waited until 6pm, I asked the lady at the bar if there was an update on my takeaway and she said that it was being prepared (??). A gentleman came in to also pick up a takeaway and he left before me! 6:10pm and the lady finally came with my takeaway, and handed me a complimentary bottle of Coke for my wait.

The food: was really not great at all, very poor, the chicken tikka masala tasted like a curry from Tesco and so did the onion bhaji. The bread was okay, I suppose. Honestly, the food was really rubbish and I don't think I will be...

I ordered a chicken madras it came un cooked and I sent it back however I received a text message discriminating me and making out that I had ate half of it when in fact I didn't touch a.bit of it I plated it up with the rest of my takeaway that I had ordered and noticed the chicken was slimey and roar and not.cooked I addressed this with them only to be abused via text and threatened saying he/she is ex police and that I was trying to con them I paid by card so if I was trying to con them I would have e paid cash for a.cash.refund I'm still.waiting.for full refund which was promised after they said I would only get half refund due to them saying I'd ate.hf of it but.i didn't touch it please don't order from this place as its absolutely shocking food and disgusting customer service I wouldn't even give 1 star but I needed to post a review I still have all those messages in my phone ready to take it one step further if this place doesn't change . BE AWARE AND BE AFFRAID ...

We visited for a 21st birthday meal as part of a group of 11 adults. Meal was ok. There was nothing wrong with the food but there was nothing special about either. Our problem came at the end of the evening when a member of our party went up to pay the whole bill and discovered they were trying to over charge on the wine. There were 4 bottles of house wine. ( 2 x Red & 2 x White ) I believe it was. They wanted to charge over £25 per bottle when the drinks menu’s on the table clearly state £17.95 I believe it was. When this was pointed out, they simply said it’s gone up. Of course this unacceptable. 10 minutes of arguments, involving two members of our party to get them to except this point and adjust the bill. I can’t imagine ever going back.

To sum up -

Parking restrictions of only 2 hours free, a bit stupid.

Food, nothing special.

Customer service award - they won’t be winning one...