This restaurant needs improving on customer services. I was standing in line waiting to be served, they serve the person in front then go off to do other things leaving me standing there. There were three near the tills, all talking as if I'm not there then one by one go and collect food for app orders.

I wait 5 minutes and no one comes back to the till, I asked the cleaner who was watching whether this is how they operate who replies that she doesn't know which till is open. I then see a group of people arriving and going into the kitchen. So I said to the cleaner, ok so they were short staffed and back up has arrived. I was then told they were trainees from another restaurant that is about to open. I was shocked and literally said to the cleaner I think they chose the wrong restaurant to be trained at.

I then walk up to one of the staff who came close to the counter to ask "are you taking orders? " The staff looked shocked then replied " Oh yes, what would you like? "

The expression on his face is the kind of look that says "where did you come from?" It's an amazing experience that they could generally blank out anyone who was waiting to be served unless I've mastered the art of invisibility without even learning it.