KFC Bedford - Goldington Road — Restaurant in England

Back in March we dine in at kfc- friends and family with kids! The restaurant have parking fine restrictions which we weren’t aware of. But an hour restriction in a restaurant with kids is not enough, we waited a while for our food as well. We emailed kfc to kindly ask to remove the fine. My friend who was with me at the time was managed to get his fine remove basically the same month. While mine still pending and now with debt collector! KFC was just responding with “we are waiting respond to our Bedford management”. I have requested for the cctv to use for our appeal to showed how long we waited, kfc respond was “their cctv is not working due to technical issue” how convenient! They remove my friend fine asap is because he provided his work ID (working for armed forced) - which is funny and yet left mine unresolved. How do you treat people differently and unfair is ridiculous. I didn’t know showing a work ID is mandatory. I have not return at the restaurant since then nor even have any kfc!! I will definitely take a legal action against...

I haven’t seen any restaurants like this one. Bad management, rude staff especially one guy named Adel who is constantly talking in peoples faces and some of them they don’t speak punjab so they don’t understand. He was insulting customers as I was waiting to get my food. It was so embarrassing and rude, how dare you? I made sure to look up his name and report him. Nothing happened, manager named Austin who looked like a women, he said he will do something about it but he never did. They were playing with each other and making fun of me. How dare you? Then the other manager came out and he was the same. His name was Arman and he was the worst…. He said something in punjab and I assumed they got what they deserved, but as soon as I walked out the staff was smoking on the side of the building which is where they started making fun of me and thinking I don’t understand their...

Our first visit to this location and on walking in found it to be spotlessly clean. We used the display ordering system and found that very straightforward to use. It wasn't long before we were called up to collect our food, which was all very well presented and all very warm. We all enjoyed our meals, not leaving anything. We enjoyed it so much we then decided to order desserts. We all ordered ice cream. I was called over by the manager due to a fault with the machine. He only managed to get 5 of the six made before it malfunctioned. He was very apologetic and offered to refund it or replace it with another dessert item. My wife decided to try a cookie instead, and the manager kindly gave her two. She said she was glad of the change as the cookies were very nice!! It was a great experience, and we...