Waited over half an hour for two fish meals. The chips were so undercooked still white in colour...my mushy peas were like concrete ( green and dry.) When I pointed it out to staff they appeared not to care . The staff member rolled their eyes and offered to get me a replacement mushy pea. I declined as not impressed by response or wait time and placed my meal onto trolley with other discarded trays. A couple who ordered before me were getting their order as I was getting ready to leave .I guess there order took longer as they ordered a complicated order -chicken soup. I was offered a free drink due to having to wait soo long. This gesture was meaningless as offer verbally sounded like something she was used to...
Read more(Saturday, 1pm) I hate to say this but it was a terrible experience. With a 3 and 5 year old we were feeling the pressure of a 40min wait and there wasn’t much right when we eventually did get our food.
-It was luke warm. -The ‘poached’ egg had been microwaved in a mould so in my eyes NOT a poached egg. -My partner’s fried egg was rubbery and greasy. -My daughter’s mash was yellow and disgusting, unsurprisingly she didn’t eat it. -My bacon was two half pieces so I showed the staff (it was obvious no one wanted to deal with me) and I had some extra pieces added.
The breakfast’s are always so greasy, they’re all cooked in one big vat of oil and sat out under a ‘hot’ plate
Terrible. Would...
Read moreThe food here isn't overpriced but the quality is questionable. A lot of the food is deep fried, which makes it unpalatable to any right minded individual that doesn't want a coronary. The staff are friendly, but there aren't enough of them a lot of the time. We've visited on at least three occasions recently and they don't have the items we've ordered and paid for on the terminal. Service is slow, unless you use the electronic terminal the queues always seem long. In all, I think we'll avoid the place in future and only use the shop. The proof is in the eating and it's too inconsistent to...
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