Raajas Grill — Restaurant in England

I have been ordering takeaways from Raaja’s grill for almost 7 years being a loyal and regular customer despite the cost of living crisis. The service is usually excellent but on this occasion it was absolutely horrendous.

I ordered a meal which I thought included an item that it didn’t which I accept was completely my mistake. Despite this fact the way I was spoken to by the lady who answered the phone was completely unacceptable.

She was incredibly rude, and completely unwilling to help. She then said she had to go and abruptly hung up the phone. I couldn’t believe it. The food also arrived completely cold which was also unusual as the food is usually very good.

Regrettably I am very sad to say after really enjoying the food at Raajas over many many years I will not be ordering again, as nobody deserves to be spoken to the way I was ever. Especially as I am and was a very loyal customer when I’m spending my hard earned money here. Absolutely disgraceful! I will go elsewhere in future, the manner with customers must improve or regrettably more loyal customers...

For many years I have ordered and always had a great experience but sadly the time has come to say I’m out and no longer will I invest Over two hours waiting for food to turn up cold and looking like it was involved in a road traffic accident !!! Definitely not acceptable in my book I have spent hundreds and more over the years since they opened but sadly I’m out and will not be back I am more than deeply saddened by the latest experience and have come to the conclusion that yet another one is quick to take your money...

I've been a loyal customer of Raja’s for years, and throughout that time, the owner has consistently been rude and unwelcoming for no apparent reason. Despite my efforts to be polite in an effort to build a positive relationship, she remains brazenly discourteous. It feels like they believe they can treat customers poorly because they are the only real chicken shop in town. I've had enough of this treatment and will no longer support a business that doesn't value its customers. The food's not that...