Reggie’s Mumbai Street Food in Padstow promised an authentic street food experience but unfortunately fell short of expectations. The ambience was quite promising, giving the impression that one might be about to indulge in a culinary adventure. However, the reality of the food served was far from the bustling streets of Mumbai.
The menu seemed diverse at first glance, with a variety of dishes that you’d expect to find in a vibrant Indian street food setting. But the dishes themselves were underwhelming. The flavors lacked the depth and punch typically associated with Indian cuisine. Instead of vibrant, freshly-prepared plates of food, the offerings more closely resembled the kind of ready meals one might hurriedly pick up from a supermarket. For instance, one of the dishes was inexplicably served with a burger bun – a confusing choice that did not complement the meal in any way.
The naan bread, while adequate, were nothing to write home about. Popadoms were slightly greasy and disappointingly thin, leading to them tearing too easily when picked up. This did nothing to enhance the overall dining experience, which already felt subpar.
As for the service, the staff were visibly hard-working and did their best under the circumstances. However, they seemed overwhelmed despite the restaurant being only half full. This might point to either an understaffing issue or perhaps a mismanagement of resources, but either way, it impacted the dining experience negatively.
The pricing at Reggie’s also did not match the quality of the meal provided. A modest meal for two, including a bottle of wine, came to nearly £80. While this price point isn’t unusual for a high-quality dining experience, it felt steep given the average quality of the food. In a town like Padstow, which boasts numerous dining options, Reggie’s Mumbai Street Food unfortunately does not stand out. The value just isn’t there.
For those craving a curry or any type of Indian cuisine in Padstow, my recommendation would be to explore other local options or even visit a supermarket for a ready meal, which may paradoxically offer a more authentic taste and better value. It’s a disappointing conclusion, especially when one had hoped to enjoy a slice of Mumbai’s vibrant street food scene in the heart of Cornwall. My advice would be to seek out other establishments in the area where the food might live up to the expectations set by the prices and menu...
Read moreBook with caution. Disgusting customer service. Not open on Sunday or Monday, despite being able to book online and receive confirmation messages.
We were very excited to visit the Mussel Box after reading reviews and seeing the enticing menu. We booked a table online, received confirmation emails and texts, including a reminder on the day. We arrived at 8pm on Monday, to find the restaurant closed.
Very upset and confused we tried to call, to no avail, so sent a direct message to the Facebook page. This is the response we received from management:
“An email was sent to all reservations explaining the issues we are having with staffing here in Cornwall this year and padstow is suffering badly. We are currently closed Sunday’s and Mondays until the situation improves (if it does)
The emails have been delivered as we have had very positive responses from some amazing understanding people. I suggest checking your spam.
I will also not tolerate that level of disapproval when all we are doing is trying our very hardest working upwards of 70 hrs a week. It’s not helpful and frankly pretty presumptuous that we would just shut with no care after the 18 months hospitality has had.
Regards David Flide MD The MusselBox”
Disgusting customer service. No apology given. Safe to say we will not be attempting to return to Mussel box, nor do we recommend you give your money to management who clearly know nothing about customer service.
EDIT In addition to the above, a further response received from management following suggestion to stop text reminders and allowing customers to book on closed days:
If you have got the guts please come and see me and I will explain all it’s not as cut and dried as you make out.....had you checked your emails you would not be writing this on social media!
We are completely buggered staff wise with some of us working 70+hours trying our best but if that’s not good enough for selfish ignorant people like you then I don’t know what we can do.....Kate Nichols has openly sent messages to government about hospitality’s plight and if you are in the industry shame on you for being unsympathetic
Like I say come and see me rather than being a...
Read moreIf I could judge this restaurant based on location,service and starters alone it would have a six out of five. We dined as a party of three on a lovely summer evening in the conservatory area, with views of the harbour and a warm welcome for our two dogs. The atmosphere was lovely and the service was good. A great start to a meal all round.
We then ordered a portion of mussels as a starter, which were gorgeous and plentiful and served with delicious bread for dipping. We also had a mixed seafood starter with garlic and chilli and that too was also delish. So far so great! Everything was going wonderfully until we had our main courses...
My sister and I ordered the Reggies fish curry and the spiced aubergine curry mains. My partner ordered a pork belly main. The mains did not come with rice/chips etc, these were additionally priced. My partner really enjoyed the pork belly main but thought this should automatically come with a side of potatoes of his choice as it was essentially a piece of meat on the plate. The fish curry and the spiced aubergine mains were in effect the same meal in fish and vegetarian versions. Sadly, they were not enjoyable for us at all. The curry 'sauce' was mostly hot oil with dried curry powders which had turned bitter, and not a true curry sauce at all. There was no depth or complexity of flavour you'd imagine from a home made curry sauce which had been lovingly prepared over many hours, no feeling of eating anything other than curry powdered oil. There was so much clear oil on the plate that the "curry" within it floated in little slivers of fluffy brown within the oil. Neither of us could finish our meals and I was very sorry I had tipped my side of rice into the plate where the oil took hold of it completely. I don't know whether this dish is always prepared this way or whether there was an off day in the kitchen...
I'm giving this restaurant 3 stars as there were many positives to the dining experience but two of the mains were poor. We would return, but I would definitely not order this...
Read more