San Remo Cafe — Restaurant in England

I went there today and the staff were closing the restaurant it was at 17:55 and I asked the lady if I could purchase a ice cream she said the restaurant was closed so I asked what time does it close she answered 18:00 I showed her the time on my phone and it was showing 17:55 and her reply was that she was going by her watch and the restaurant was closed.

She had a very bad attitude so I asked for her managers contact details and she replied that she was the manager so I re corrected her by asking for her managers details. She said in a rudely manner check on the website as it’s not her job to provide me with such details.

As I started to walk away the manager told all the customers to leave as she was locking up and I mean the customers sitting outside.

At that stage I said to her I think it’s very unreasonable to ask for the customers to leave at 1759 she should a least give them 10 mins notice.

I used to go this restaurant always on my visits to slough but this will be...

Beware. The cafe's (free hot drink) loyalty card is a bit of a fiddle. The staff will now only stamp your card per whole transaction. So if you're buying 4 teas they will stamp it only once. If you buy each tea in separate transactions then you will get your card stamped four times. AND the staff don't tell you this in advance. Also, if you forget your loyalty card at home and have to get a new one to stamp, then they refuse to add all of the stamps together to make enough for a whole card, even though they make up the ten transactions to prove you're a loyal customer. The staff are very strict about this. If you go to the Burham Beeches Café the staff stamp your loyalty card for EVERY hot drink on any number of transactions. They also will add up the stamps made previously on different cards to make up your free drink. Also, the staff smile at the customers. The San Remo staff seem annoyed that customers are...

Disgusting staff attitude from both young women who worked on Sunday 15th June. Blonde girl with glasses serving the ice cream basically stood there like we were causing her an inconvenience by buying your over priced ice cream. After seeing one of the other male staff members kindly fill up a child’s water bottle with ice and water, I asked if I could have a cup of ice for my child’s bottle. I had already bought the bottled water from the cafe but it was warm. The other lady Madda/Magda, was rude and arrogant and said we don’t do ice, after I had seen them provide it to another white lady. Even prior to our very short encounter, I noticed her customer service was next to none and looking at all the negative reviews here, it seems these 2 ladies provide a common theme of bad attitude and grumpy service. I am sorry to them they’ve landed a job they despise! I guess you no longer need to be hospitable to work in...