Spice Fusion — Restaurant in England

Disappointing Experience - Not Your Authentic Indian Delight

Last night, my friends and I visited an Indian restaurant to celebrate Diwali and indulge in a hearty Indian meal. Excited by the generous and overrated reviews on Google, we anticipated an unforgettable experience filled with authentic Indian flavors. However, our expectations were shattered as we realized that the reality fell far short of the hype.

From the very beginning, our dining experience took an amusing yet frustrating turn. We ordered a Pepsi Max & were served a regular Pepsi instead. To our surprise, when we requested apple juice without ice, it arrived with a chilly surprise. Ordered Pineapple rum, served it stating it is pineapple gin. As if that wasn't enough, our request for hot water was fulfilled with a glass that had no handle, making it impossible to even touch, let alone drink. We couldn't help but find humour in these beverage blunders.

Moving on to the appetizers, we ordered a mix of 3 spicy and 3 plain popadom for the table, hoping for a delightful start to our meal. However, the server's interpretation of our request was far from what we imagined. Instead, we were presented with a staggering total of 27 papadoms, 3 papadoms for each person! It seemed as if we were preparing for a papadom-eating marathon.

Unfortunately, our bland, flavour lacking with a lot of food colouring starters also ailed to live up to our expectations, leaving us in doubt if we even want to order main courses. Despite our reservations, we decided to take a chance and ordered simple and basic dishes that are typically foolproof in an Indian restaurant. To our dismay, the lack of flavour in the main dishes was utterly disappointing. We couldn't detect even a trace of salt or pepper, let alone the vibrant Indian spices that should have tantalised our taste buds. Desperate for some semblance of taste, we had to request pickles, salt and pepper from the server. Although we received the pickles, the salt and pepper seemed to be on a mysterious adventure of their own.

Adding to our disappointment was the lacklustre service we experienced. Surprisingly, my friends and I were the only occupied table in the entire restaurant, apart from a small table for two. With such a minimal number of customers, one would assume that the server had ample time to provide attentive service. However, it appeared that even with the absence of other diners, the server struggled to prioritise his responsibilities. We couldn't help but notice him constantly engrossed in his phone doom scrolling.

To our surprise, when the bill finally arrived, we noticed an additional charge of £5.70 for the dips that were served with the papadoms. As Indians, this concept of paying for dips was entirely foreign to us. Dips were brilliant though.

In fairness, I must acknowledge that the restaurant's cleanliness, well-maintained ambiance, and ample parking spaces were commendable. However, these positive aspects couldn't make up for the lack of authentic flavours, careless service.

While we understand that every establishment can have its off days, the combination of tasteless food, indifferent service left us with a lasting impression of disappointment. Regrettably, my friends and I have decided that we won't be returning to...

The first impressions from outside is the building looks old and tired. When you look at the windows above the restaurant there is dirty towels and sheets covering the windows upstairs which isn’t a good look. The decking outside is old and tired. It has collapsed in certain areas which is a major trip hazard and an accident waiting to happen. When you walk through the front door it is completely different . It has a very modern and contemporary look. There is a separate bar area which looks fantastic, very clean and modern. We had two babies with us and we to go and find two high chairs ourselves which isn’t a great issue but a bit annoying. We all found the menu to be a bit confusing and the no oil curry is advertised as the same flavour but healthier. I can’t understand how it can be the same flavour when oil is used to bring the flavour of the spices together in curries. The tikka masala was great but the Dhansak was very mild, this is traditionally quite a spicy dish but still tasted good. The onion bhajis were very dry and the samosas were ok. The rice was cooked perfectly though. The dining room is very modern and clean looking really nice furniture. However it did seem a bit cramped and very noisy. Maybe a divider above the booths to help reduce the noise down between the tables. The drink prices are pretty standard for a restaurant with a good selection. The deserts and ice cream is presented in a heart which gives it a nice touch. I wouldn’t say it’s a traditional Indian restaurant as it has been very westernised compared to other Indian restaurants. Staff are nice,...

Have visited before to dine in and enjoyed the food and venue so decided to order a takeaway on Saturday evening. As a vegetarian, a lot of other curry houses tend to have a limited menu but Spice Fusions is really good, varied and also different options to traditional. Being indecisive, I noticed the Tiffin option on the menu. This is a 'surprise' chefs choice main curry, rice, side dish and bread. You select meat or veg options and your spice level and just wait to see what turns up. Food arrived quickly and my husband was teasing me in case I don't enjoy this unknown aspect! Well I called the restaurant half way through the meal as it was amazing and wanted to know what it was! The rice was so nice I could eat that on its own, the side was so flavoursome, potatoes, cabbage, spinach dish and the main was amazing! Asked what this was and was just something the chef knocked up! Husband loved his dish as well lamb gosht but will definitely be ordering this again. Great idea for the indecisive but also to try something different! Looking forward to what I get next time! Thank you and compliments...