Subway — Restaurant in England

If you are coming to an end of a long journey and fancy pulling into the Subway at St Leonard’s for a tasty lunch…. DONT BOTHER… I’ve never come across such a rude and abrupt lady. For starters when we arrived she was on the phone then finally saw the line of people building and ended the call..

I decided what i wanted to indulge in for lunch but when I asked for a chicken wrap the look i received was like I’d just run over her dog.

As she Slapped the wrap down like a news paper swatting a fly she proceeded putting my filling of choice in which can I add wasn’t a great deal of chicken.. Now I always ask for cheese and toasted in my wraps in every subway going (and there’s been a lot) which not to my surprise came with it’s own form of hostility I reckon I would have got the same reaction if I’d asked her to work Christmas Day! Back to the wrap… normally the chicken and cheese go in the wrap and then get toasted then my salad goes on after toasting ohhhh no Kemosahbee not on this occasion everything went on and then put in the oven without a care in the world for my anticipated wrap… My chicken wrap came out the oven looking like a small soggy spring roll from a Chinese takeaway that had rolled under a unit and been forgotten about. My subway experience is usually a looked forward to event after a long mornings work will I ever make the same mistake again entering this one? Highly unlikely. If I could give one bit of advice it would be to swerve this Subway and go to Greggs the staff in there are always...

Long ish review but i think you will enjoy and laugh reading it

Did an order through the app and got moaned at from the older lady for using the app because they no longer did a certain bread or the wedges for some reason which I find odd as all the establishments should offer the same thing app did not state this surely you dont get the choice weather you want to have or not have certain things in stock she told me not to do it again so a bowed down to her and said yes ma'am.

I assume she is the manager or Owner and she point blank said I have to go through the app to get the refund which proved impossible and still waiting 3 weeks later refused to give a refund when all she had todo was put her little fingers in the till to give back what was owed but the task was clearly to much for her she also took ages to make the stuff

The establishment itself is pretty grim and no-one ever sits in it and i dont blame them the floors are disgusting and are so sticky it's up there with gorilla glue

I also don't think the toilets are even usable as I think there is a big green sign infront of the door I assume they don't want to clean them either so they bloked it off or customer blocked it with a footlong and I'm not referring to the baguette and thought sod cleaning that

Needless to say we wont be returning to this quite obviously failing establishment clearly keeping a customers 3 pound is more Important hope she used it to buy some cleaning products that it so desperately needs and possibly a blunger...

The worst experience I’ve ever had in a fast food restaurant in my life. Reading the previous comments, I’ll skip explaining the main offending woman and summarise the highlights of the experience:

customer being told she could not have mozzarella on a create your own cheese sub the huff when a customer asked for a napkin and the napkins were empty lack of ingredients and bread, which seemed to be the customers’ faults cutting the bread likely as bad as possible, in one case that only about 1/3 of the sub was open, but it was too late to try and fix it so left a plain unopened end (the guy in front didn’t dare say anything) shocking levels of filling and no cheese placing etiquette toaster machine broke mid order, no apology just shouting to the restaurant no hot sandwiches and pushed the prepared subs away (they deserved better) the couple asked where the nearest Subway was, to which she laughed in telling them that it was closed we opted to leave mid-preparation as we didn’t want a cold sub so watched her unpick the meat and cheese ready for the next sorry customer

All in all a vile experience. Would recommend Greggs next door though! Probably will go back still just for the...