The Blue Peter Stonehouse — Restaurant in England

When we arrived they didn't know we had a booking, we were told to find out own seat which was fine. I ordered on the app. From where we were sat I could see the kitchen, there were 2 tables near us who were already eating food and I noticed a chef plating up some food in the distance so I asked my partner if they wanted to get their food as they had ordered the carvery whereas I hadn't, I ordered a calzone. 30 minutes after we ordered, a staff member approached us saying they had ran out of pizza dough and couldn't make my food. Why had this taken 30 minutes to find out? She claimed that the pub was extremely busy, however looking around this did not seem the case, and 30 minutes to just start looking at my food is ridiculous. I then had to choose a different meal and went with a burger. The staff member said she would get us a round of drinks as apologies, and that she'd come back later as we were still half way through our current drinks, desserts would have been better. My burger finally arrived and it was sub par, felt thrown together and lazy, it was also delivered by a chef and not a staff member which was strange. We sat there for a while and the staff member did not return offering us the drinks and we needed to get...

I haven't been to the Blue Peter for a while, because there had been a number of occasions where I thought the carvery was bland and tasteless. But today we booked a table of 16 for our Nans anniversary. Honestly wasn't disappointed at all. Our of 16 of us, 9 had carveries and the other 7 had pizza and kids menu choices. The chef today was Julie and she was working by herself. All the food was sent out at the same time, beautifully cooked, brilliant temperature and then served the rest of us at the carvery station quickly so we could all sit and eat together. She did absolutely amazing to feed.us all within half an hour of placing our orders and nothing was too much of a bother for her. The carvery itself was beautiful. The veg was cooked well, not soggy, gravy was nice and thick, meat was tender and roasties were crispy. The pizzas looked amazing too. Only downside was it was cold inside and I sat with my coat on. And there was no beef but I can't complain really we all left with full tummys and not one...

UPDATE:- Of all the things I mentioned was wrong with this the only part manager commented on was the excuse for no salad bar, what about no condiments and poorly cooked food! I have been back on 24/6/17 and it was better ,still a few problems with the cooking but the rest much improved. increased star rating. I filled in their "spill the beans" review after dining there on Saturday. Said I would be willing to talk to someone about the poor experience but no one has been in touch, and after reading similar reviews from months ago can only surmise they don't care. The whole meal was a disappointment dried out meat (what you got) vegetables very under cooked verging on raw. The only condiments out were apple sauce tomato and brown sauce. No horseradish, cranberry or tartar. Oh and the advertised salad bar was not in use all pans clean and empty, how they would have been able to make a pizza if asked I don't know as there was no toppings which are taken from the salad bar also. Would have put no stars but it...