The Fens — Restaurant in England

Me and the missus came here for our Valentines meal. I'd booked a table 5 days in advance with no issues (customer service here is great). We were seated and got our drinks without incident but we're then told there was an hour wait for food. I looked around and the place only had around 6/7 tables occupied and the biggest group was a group of 6. I asked the waitress to confirm the 60 minute wait and she did so, saying "it's the Just Eat orders".

Now call me old school but wouldn't you think you'd serve the people who have taken their time to actually go to the pub and spend money at the bar first?

We were disappointed but stayed and food eventually turned up. As usual, the food was great but I still felt like I'd been mugged off. The table of 6 behind us actually asked to cancel their order and get a refund but were told that their meals were "out next"

I'll give it another chance but if it's the same, we'll be frequenting an alternative establishment in the future.

Serve the people who are in the pub first, not the punters sat at home on their sofa! Or at least offer some sort of complimentary drink for the wait.

Your pub was excellent prior to Just Eat. Don't let it...

Me and my girlfriend visited The Fens on Saturday 30th March.

We found a lovely table on the upper level and took a look at the menu, given there are no menus online. My girlfriend settled on the Katsu Chicken with half/half rice/chips and I went for the Bacon Cheeseburger without salad. Both of these dishes cost around £11.25 and we both agreed they were fantastic value for money, served in a good time and served piping hot and delicious.

For drinks I bought a Guinness which was served nicely, poured in two parts the way it is supposed to be done, followed by a pint of Neck Oil which was very tasty. My girlfriend went for Rekorderlig Strawberry & Lime.

Unfortunately we didn't get dessert as there wasn't any on the menus on the table, apparently they were written on the specials board but when I looked at the board there wasn't a lot to choose from really so we gave it a miss.

The environment was lovely, they had a singer on who was pretty good. The staff were friendly and they had plenty on shift so waiting around for service wasn't an issue.

We will 100% be...

Been tonight for bottomless brunch. I was sceptical about was it worth £35 per person but we were a group of 11 and it was worth every penny. The pub was really busy (which was lovely to see) but despite this the service was amazing. Nothing was too much trouble and the drinks were replenished regularly. There was a slight mix up with our food order, which I actually think was our fault, but they bent over backwards to rectify. There was a singer on who was brilliant but only complaint was he finished too early - managers took our feedback on board regarding this. Good luck to the new owners of the Fens and their staff, it was lovely to see it so busy and a really good atmosphere - I'm sorry but we...