The Prince Of Wales — Restaurant in England

What an absolute disgrace! We went here to celebrate a family birthday, we were booked in and had a table of 15. We appreciated we were a large table so expected things to take slightly longer. It started out nicely enough but once food started to be ordered things jus went from bad to worse. Firstly the waitress we had was extremely rude, huffing and sideways glaces with a look of distain if someone wasn't quite ready to order when it got to them. However we persevered and the food order was taken. When the starters came out, one of the starters had asked if the balsamic vinegar had olive oil with it for the cured meat and bread starter which we were told, yes no worries it will. When it arrived however no olive oil in sight and when mentioned to waitress she huffed and then said it fine il take it to the kitchen to get you some and she left with a huff. The croquettes I had came out and I had 2 very small croquettes that were both cold and drowned in herb mayonnaise. One of the other starters had also asked for an additional piece of bread as there was only one served with there starter of parfait, which was told was fine. Then the mains started to arrive, the roasts were sub standard with meats being so finely cut they were almost see through, the potatoes were only just cooked and all the veg was cold and stodgy. One of the mains ordered was beef bourguignon, which for some reason came out with pieces of pork in it, when questioned they said it wasn't pork it was bacon. We showed the piece of pork that clearly wasn't bacon again she huffed walked away, and she them came back and told us the cost for that meal had been removed from the bill. My main had been the Prince of Wales burger which I was told was pork, stilton, bacon and mushrooms, that I was very much looking forward to, unfortunately the bag was soggy and the food stone cold, also the cheesy garlic bread I had as a side was cold and had clearly been microwaved as came old as one lump all stuck together. The 5 kids cheese burgers also all came out cold to which the kids barely ate any of it. As you can imagine at this point we were not prepared to order any more food and decided to not have puddings, so come the paying of the bill. As previously stated they had removed the beef bourguignon off the bill but the additional charges were shocking! They had decided to charge us for the drizzle of olive oil even though we were told it came with, they charged us £1.50 for an additional slice of bread but put it on bill as roll and butter ( it was 1 slice of bread), and even though I had been told the burger of the day was pork, Stilton, bacon and mushroom I was charged £1.25 for each additional item above the plain burger, so an already £16 burger became £19.75. When questioned about these additionals and explaining this wasnt what we were told, we were told with the addition of huffs and sideways looks that these items were additional and the weren't included in basic price. We had no option but to pay they but I can safely state that no one from our party will ever return to this place for food and I will never recommend food from here to anyone. Our part of the bill came to just over £80 and I can honestly say my money would of been better spent at mcdonalds, at least there you can get what you order for the price stated without the foul attitude from staff. I highly recommend you never go...

Went into the pub hoping to have some dinner, the tables were all booked up which is not a problem, so we left to get food from McDonalds. My friend didn’t finish her drink from the McDonalds, so decided to take it with her in my car and into the pub garden. Bear in mind I went inside and ordered two drinks as well, gave the business MY money. A man who I can only guess is the manager is collecting the glasses in front of us and comes marching over raising his voice in front of all the other people in the pub garden, about how it’s rude to bring “drinks from McDonalds into another business”. This seems pathetic to me seeing as it’s half of a cup of coke AND I had already bought multiple drinks from them alongside. I understand how it may look but again I am a frequent customer and had multiple glasses of drinks from their pub around us. After some dispute, the man quite literally told us to get out and kicked us out of the pub. As mentioned, my friend didn’t finish her drink and decided to take it with her. The reason being, she suffers from low blood sugar therefore decided to hold onto the drink for the car ride and whilst waiting for our pub drinks to arrive. Hence to the business of the pub we didn’t know how long it would take to be served, hence her holding onto the drink. To top it all off when we were leaving (by force) he went up to the other tables, pointing at us and having a laugh with the other customers about us. The disrespect and pure vile behaviour of this man is disgusting. To raise his voice at two young girls for a McDonalds cup when we had multiple glasses of finished drinks from them next to us, and plus humiliate us in front of all the other customers is unacceptable, without even knowing or bothering to ask the reason as to why the McDonalds cup. Instead, raised a scene in front of everyone and kicked us out with no respect. One more thing, my personal glass straw was in one of the glasses that he snatched off the table and didn’t even give me a chance to get it back. Didn’t bother listening to what we were saying, kept shouting over us and telling us to get out. I was a frequent customer of the pub, safe to say I will not...

Don't think I've ever experienced such inattentive service. The waitress who 'showed' us to our table vaguely waved towards one. We were left so long to decide what we wanted that I honestly thought we were supposed to order at the bar. Starters were great! Go for the cured meats or the whitebait. Main courses arrived on the table the very moment we finished our starters. Apparently the burger was the worst ever, very dry and the salads were dressed with oil, just oil. Nasty. Empty glasses not taken away. Left so long at the end of the meal that we decided against dessert and had to go to the bar to pay rather than waiting even longer at the table. No - they weren't busy as there was only one other table dining. We did say goodbye but only got a response from a couple of customers in the bar - the two young ladies behind the bar probably think we're still there as they couldn't be bothered to turn around from looking at their phones, stood with their backs to us. For probably the first time ever we didn't leave a tip.

It's probably alright if you're out for a walk and want some chips or something quick but for an evening meal there's just so many other places around that are a million times better.

Two stars for the decent starters and beer selection.

Should lose a million stars for the condiments...