Sharing for my friends who after travelling from down south went to Red Lion Bedlington for food and found a table they had to clear and clean themselves . Ring order delivered to table one item returned which was a margarita pizza instead of pepperoni.Server took this back but kitchen sent it back out saying my friends were wrong they were right My friends accepted this and ordered drinks and one soft drink for their 15 year old granddaughter. Despite having just got their meal and drinks within minutes the duty manager came and ordered them to leave it was four minutes past nine . It’s just a pity the duty manager on Friday 8th December didn’t throw her weight around with the unruly mob of filthy mouthed individuals at the next table . Having been a frequent patron at Wetherspoons now mainly in the morning for coffee I can personally confirm the level of deterioration in this place and I always maintain a business is only as good as the manager or the person at the helm and I’m afraid this one is failing miserably . What once was a welcoming warm friendly place to frequent is now nothing short of a place to be avoided . It would appear that these complaints are obviously ignored if indeed they are read at all . This pub is in dire need of a new management structure and this most certainly extends to area / regional management . I refer you to comments from another comment when a person told the staff they had not put eggs with their breakfast and while this was changed the staff member went back to the kitchen with the plate cursing for all to hear .Wetherspoons Bedlington or better known as the Red Lion hang your heads in shame your current management is ruining what once was a really nice place to go to now it is the...
Read moreHaving just moved to the area and having our kitchen still in disarray, Dad and I needed to eat somewhere where we could be sure of a good standard of food and this being a Wetherspoons they didn't disappoint, if anything their food standard is higher than many 'spoons I've eaten in.
Because they were pretty busy being a Friday night we found the quiet nook the best place to sit and having ordered on the app, our drinks and food came within a very acceptable window of time.
This is a pub with actual character and the history of not only the pub but the local area is literally writ large on her walls with pictures accompanied by some written histories of local people on a good number of the walls.
If you're passing through, visiting the area or are a local, this is an excellent place to come for food, drink and a...
Read moreThis was my local but after my wetherspoons app glitching and ordering from the Red Lion instead of one I was at I rang up straight away to tell them. Ridiculous policy of not providing a refund despite me calling as soon as it occured so zero stock was wasted and that it was a glitch in the app which other people have also reported. Told manager of location I was at who agreed this policy was disgusting but was 'managers discretion' per restaurant location. I felt quite disgusted after this as the Red Lion manager clearly only cares about money and profits rather than their customers. After being a customer here regularly for many years this has made me no longer want to return here. Feel incredibly disappointed and let down by the Red Lion and the wetherspoons...
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