My Family went for a meal to celebrate my Brother in law's Birthday meal , his Birthday meal was completely ruined by the Woodbridge Inn, meals was paid separately but all on same table number , 2 main meals was brought out at same time of starters no customer service was asked at time of paying or waitress who served starters asked if we wanted main meals at same time as starters as some of us did not have starters due to them been out of stock, long wait after for the remaining meals to come out and we then had to sit watch them eat there food as we has eaten ours , my Brother in Law who still had not had his food and was still waiting whilst 4 of us had already been given meals at this point had to go in 3 times to be told on its way , after still not receiving his meal we asked for a refund due to the upset it caused and the fact it ruined the whole night 4 of us had not eaten a meal together and my Brother in Law had not gotten one to be told his order had not gone through to chef , yet they had took his money for steak, Manager banned us and my 12 year old Niece from the pub because we asked for money back and was annoyed at the awful customer service we received , yet not one of the staff checked where my Brother in Laws steak was even after he went in 3 times to ask , only when I asked to speak to Manager did they investigate, I have also put complaint in with brewery and had no response back from them on this matter either as they was at fault and we was the ones banned for complaining. so putting a review on here to say both the pub and the Brewery who own this pub do not care about there customers or ruining someone's Birthday , my Brother in Law did not get his meal in end he ended up having a takeaway when he got home.