The Woodyard Café & Brasserie — Restaurant in England

Booked afternoon tea for 3. On the day a friend was unwell so could not attend. We called and emailed to make them aware several hrs before but they said they did not receive this info. We offered to pay for any fresh elements that had been baked and were slightly surprised to be charged a full place including drinks which were obviously not consumed. I believe half price would have been a reasonable compromise but there was no consideration for this with the lady simply saying we were too late and would have to pay full price. We ordered afternoon tea one of which was a vegetarian option. We were a little annoyed when food arrived for us with all options on one plate ham sandwiches touching cheese etc. when we mentioned it the lady then cleared things up by pointing out which sandwiches were the non meat options , this did not really help with my friend being vegetarian and it seemed to be lost on the staff why it was not appropriate to have both touching together on one plate . I also thought it odd that when telling us the sandwich fillings the lady touched each sandwich with her finger to say which was which. The staff were polite and helpful but the finer details were lacking and I don’t think we...

New owner seems far more interested in making money than encouraging repeat business. There’s no prices on display for the cakes and they tried to charge £6.95 for a piece of banana cake because it’s homemade… that is absolutely ridiculous, there’s plenty of cafes with homemade cake that don’t charge that much. Our drinks took so long to come that my Mum went to check on them, meanwhile someone brought them over. 10 mins later a waitress appeared with another 2 drinks as no one told her we’d now had ours. She said we may as well have them anyway (who else was going to drink them?!) and yet when we left the owner tried to make us pay for them and after a lot of discussion and her checking with the waitress she said oh don’t worry I’ve checked and it’s okay. I only hope the lovely waitress didn’t get into trouble. People aren’t going to want to return if this is the service received, so not sure how long it will last under this management.

Also there was no nappy bin in the baby changing so had to try and stuff the nappy in the...

Extremely tasty Fench cuisine, thoughtfully presented with some French flair. On the evidence of just one visit, the seafood main courses suggest a culinary influence originating somewhere on the west coast of France - perhaps in the La Rochelle area? That's just a guess. The food was well-presented and delicious. The only downside was that the meal took a little while to cook - but the wait was well worthwhile once the food arrived. The desserts - again offering a western France influence (even the brioche-based bread and butter pudding)- were superb. The coffee - made rather noisily, it must be said, was a perfect way to round off the meal. This visit was a gastronomic delight. Hopefully, it will not be very long...