Woodlands Edge — Restaurant in England

Honestly had the worst experience here the other day 5 of us went for a meal despite ordering starters first and asking for them first all the food was bought out at the same time, our order wasn't even correct. The steak sizzler was cold and watery and when we told the waiting staff they told us there was nothing they could do ,and all our food was bought out before 9pm I may add because the kitchen was now closing. When clearing away the food the lovely waitress picked up on the food left and condition of it and called the manager callum over ,along with him came a lad called Charlie who works there props to the manager in the end he was very apologetic and gave us a round of drinks free and refund the steak meal, however the whole time he tried talking to us the lad with hi. Was actually having a go at us and blaming us for not telling them sooner even though we had when the good was bought over he was soo rude and we are now 10days on from this experience and my refund has not yet been pocessed having frequented this place as our local for 20+ years we will not be going back the new ownership and handling of...

I can't believe what was my experience with this pub.I was waiting in line and wanted to order a beer, after a long time I told the very young lady behind the counter that can I have one beer please and she said ok but just seconds later she said can you go aside I serve someone behind you. I said but I'm in front of him and she said can you go away because I'm serving someone behind you. I've been living in the Uk for 18 years but never had experience like this. I don't want to say and I am NOT saying she didn't want to serve me because I am foreigner but I have full right to think this. My dear very young child behind counter: you neither offended me nor did you underestimate me before the people behind me you just showed me how poor is your mentality. I have contributed to the tax system of this country more than you exist in this world. Don't recomend this pub if you are not ...sh only. Shame on you and double shame on your employer who should wake up and look on date it is 2024. Sunday 1.9.2024 left side of pub at 18:00. I will Never ever enter to this place not even can say PUB...

Wouldn't go again if they were giving good away. My child's meal came inedible, I can't believe it left the kitchen. Requested for new sausages to be sent to the table, they looked much better but pink on the middle, the texture was disgusting and they didn't taste like sausages. The child's cheese and tomato pizza had a spice in the sauce, my son didn't enjoy it & it was too spicy for my palette. My dinner had random bits of rice on the plate, cross contamination from someone else's meal, we visited on curry night. 2 adult meals served luke warm, the pub was empty, not like they didn't hand time to serve hot food! We were bugged every 5 minutes asking if anyone was finished so plates could be cleared. I've never known plates to be cleared until the whole table is finished. Then we had the disturbance of tables being rearranged around us while trying to eat. This was supposed to be family treat for the summer holidays, we all left disappointed and feeling rather harassed. Really wish we went somewhere else....