River Spice — Restaurant in Fareham

Visiting the area for work and after some research decided to try River Spice. Arrived around 18:00 on a Monday night. Seated quickly at the front of the room as there was only one table towards the back occupied. The service staff were very friendly and took our order quickly, as we knew what we liked/wanted, so super easy. We ordered a glass of wine and a pint of Tiger, the Chicken Tikka Masala & the Butter Chicken, pilau rice and a garlic naan, which was delivered to our table (again) quickly. We were hoping for a meal full of flavour & spices, but sadly were disappointed. The Chicken Tikka Masala was quite bland, the Butter Chicken tasted mostly of coconut. No real spices to either. The naan bread was lovely & fresh tho. It was an OK meal, nice to eat once. The service afterwards went a bit downhill as the staff were in conversations with the other table, at the back of the room. We would have enjoyed another drink while finishing our meal, but could not get their attention, so when we finally did get their attention we just asked for the bill. The staff were extremely friendly and service was fast, but that really isn’t enough to convince us to go back with plenty of other Indian restaurants around to...

Sadly we had a bad experience with this company. We just moved to the area and called in a large order. The young gentleman was very friendly and helpful on the phone however our order came too £97, which we later worked out (after asking for them to deliver a menu with the food which they were reluctant to do and then didn't) should have been £67. We worked out they had charged us for the mint and chutney which we didn't order, the fello on the phone said he would "sort us out" with that. And thay charged and delivered us 14x onion bahjees we we ordered x7. Perhaps they had mistakenly thought we wanted 7x portions but I would expect their customer service to clarify how many individual bahjees we were after if the company offered portions of 2x, against our knowledge. When we order over the phone, we told them we had just moved and I sadly feel that they took advantage of that. We then tried on several occasions to call in to resolve the error, left many messages but no response and of course, due to covid the restis closed so we were unable to visit in person.

The curry was nice, but tainted. And so they have lost our custom. Luckily for us, qe prefer the takeaway...

The owners of this restaurant should clearly mention the dine in timings and take away timings. This restaurant closes for dine in 2 hours prior to the actual restaurant closing time. Yesterday (Friday) we saw that the restaurant is opened until 11 PM and we reached between 9:15 to 9:30 PM. But they didn’t allow us to dine in inspite of requesting them to have food. We were really hungry and felt really bad to take away and eat on the benches of high street. Also they neither gave the disposable spoons to have the food outside for which I had to run to nearby Tesco and get some spoons to eat food. If anyone reading my review planning to visit this restaurant for dine in then do not visit post 9 PM. I don’t have any complaints on the food quality. They gave a complimentary naan bread probably to pacify us. Will never visit this...