Cucina — Restaurant in Gedling

Unfortunately their website on the bogof offer is poorly designed meaning I received the wrong pizza as you have to pick from a scrolling list on an iPhone. I picked the wrong one and you can’t see it’s wrong until it arrives unless you know Italian. Pizza’s I think are ok hence the 3 stars, but I can’t eat them. Why can’t the checkout system be more like putting them in a basket you can see like with every other website created? Far too easy to pick the wrong item and no way to check. Also their BOGOF offer doesn’t include all pizzas as they state, part of the reason I made an error was looking for a pizza on their scrolling list which isn’t there! They should address that inaccuracy before they are reported for it.

I am assuming I picked the wrong one, but they may have got it wrong of course. If they sent an order confirmation that might have helped. Need to look seriously at their online...

well, i love this place usually, but last night i ordered a burger, within 15 mins, he was at my door, i thought brilliant service, now that's fast food! half way through my burger i noticed it was still pink! i stopped eating it right away, 5am this morning throwing up and the runs and have had to take the day off work, extremely upset about this. i dont normally right reviews , especially bad ones but i am not very well at all and they need to be aware the chef inst cooking the food correctly. I did however call them and they said they would get the manager to call me back which he did and couldnt apologise enough. They said they would sort me a refund and a free meal next time I call. I'm satisfied with...

This was my first time ordering here. I was 50p short of having the exact amount, so had to give another £10 note. The worker told me not to worry about the 50p and I could just bring it next time. I don't live in the area so knew it was unlikely I'd be visiting again in the near future, so went to my car and found 50p in the cup holder. I just thought this was a really nice bit of customer service on their part. I'm not a regular, they've never seen me before, yet they were willing to let me off. The pizza and chips meet the family seal of approval, so overall a...