Gloucester Grill - Abbeymead — Restaurant in Gloucester

We ordered 3 meals tonight 3 peri meal deals for £5.99 each 2 with chicken and one with no meat I am a vegetarian so explained I didn't want any meat so one pita without any meat we explained over and over no meat in one please.. Yet kept being asked how spicey we wanted them I kept explaining I am a vegetarian so no meat in one please when we got the food home we had meat in each meal. I have never been so upset being a vegetarian having chicken in my vegetarian meal our chips were freezing. The wraps were disgusting and we put them straight in the bin. It's the most unhygienic disgusting food ever. We watched as they pulled a drawer of raw chicken legs out piled on top of each other not even fridgerated blood from the chicken all over the drum sticks. This place should...

Definitely NOT on their A game last night. After a 2nd attempt to deliver hot food they failed miserably. I was obviously last on the list of deliveries as my Burger and chips were stone cold after waiting a good hour, so I sent it back. I gave them the benefit of the doubt after complaining on the food to the shop. The second attempt at delivering my food hot was NOT much better. I think the same Burger was returned to me with a new bag of chips with cold chicken strip's which I didn't eat for my own safely. Can't be TOO careful with RE-HEATED chicken. !! It's a shame really because the food and delivery has always been GOOD !! Will SERIOUSLY think about using OTHER fast food shops in...

Picked up my son from football club in Gloucester, someone recommended Gloucester Grill... The man taking the order was abrupt, borderline rude. We were told our order would be ready in 20 minutes.. after almost 40 minutes I enquired about my order as kids were hungry. I was the told it would be another 40 minutes as the delivery orders (orange box's etc) take priority.. Asked for a refund, no apology offered.... I'm not really sure why I'm writing this review, as the people from Gloucester Grill won't bother ready this, as they don't seem bothered about walk-in customers.. My advice - don't bother.. KFC and McDonalds just...