The Garlic Indian — Restaurant in Gloucester

The food was awful. We ordered "vegetable paneer", "Garlic Mushroom", "Tarka Daal", "Daal Masala" and some breads and boiled rice from the menu. To start with Vegetable Paneer - the name is deceiving/fraud as there was no Paneer (Paneer is an Indian Cottage cheese) rather it was baked on top with Mozzarella cheese. Mushroom in Garlic Mushroom was Raw and not edible. Daal Tarka was having around 15 pieces of big raw garlic size of a Pound 1 coin.

On top, when i called the restaurant to give this feedback, the manager "Alli Anwar" was rude, not taking any feedback at all. He was well aware Vegetable Paneer aint having any Paneer and his reason was its not available in UK which is untrue as cheese is easily available in majority of UK groceries. This is real case of cheating as he is aware and still selling putting Mozzarella cheese calling Paneer. The restaurant and the manager Alli Anwar doesnt care about customers at all as he told me on phone that he doesnt care about his ratings on google and he is running his business 20 years. He even told that his restaurant is not for Asian (indian) customers rather only for English. It was really a bitter and awful experience. I would advice to please do not order any food at all as the restaurant is...

Ordered on a Saturday at 1745 told 90mins for delivery that was until 1940 when I was phoning to find out where my order was to be told it was ready and just leaving be about 20 mins ,ok , no come 2025 I call again to be told they just waiting for the driving to pick it up!!!! It hasn't even left the building, not happy especially being lied to, so now its getting late, I've decided I want my money back , give me a refund please i don't want the food now its too late ,ok we get that sorted! That was Saturday ive generous and waited they've still taken my money and now its Friday and I. Still waiting for my refund, its not exactly just a fiver!!! I've called to be told we too busy call back at 930pm, I ask to speak to manager get told not till 930pm .......WHAT A JOKE SERVICE IS HORRENDOUS I USED to be a loyal customer not anymore ,the food quality has been slipping and now this has topped it One very unhappy dissatisfied angry X customer still awaiting and fighting for...

I'm really not sure what has happened with this place but it's beyond a joke! Ordered our food at 19.05 app said to expect it by 20.30- a long time to wait but ok it's me year's eve so sort of expected! Rang them at 21.00 to be put on hold for 17 minutes and then they hung up on me!!! Rang back again no answer eventually after about 10 minutes I managed to get through again put on hold for a further 8 minutes ( could here very unhappy customers in the background complaining about wait on food) eventually got through again for the third time at 22.10 ( 3 hours late) told it was on its way told the man I want a refund so he said ask the driver when he gets to us for the money .. he's yet to arrive at 22.30 so we will see what happens if I don't get my money I will have to just turn up at the shop and not leave until I do!!! We will NEVER order from here again!!!

They need to sort...