Ordered two 'Luxury Milkshakes' which were £5.50 each. Was told no vanilla ice cream so would have to have a standard one that was made from a sachet.
I then decided to have a luxury chocolate and a standard vanilla. At this point had already paid £11.00 for the 2 luxury.
Lady then said there was a little bit of vanilla ice cream left so gave us x2 of a mix between the 2. The standard was priced at £4.25.
I thought this was a bit odd but thought if it tastes good then ill just accept it as would have thought a refund would have been fair. Walked off and they just tasted basically of milk. Was very disappointed as not cheap for a milkshake especially when you get given the lesser version, even at £4.25 it would have been poor.
The lady was nice enough but sadly the product is not good and no way worth the cost.
Would personally not recommend...
Read moreI started off my day popping in for a coffee with my dogs as I have always walked past but never gone in. The coffee was of a good standard with a friendly fast service. I was sat outside for a while when a gentleman in a coffee cup van arrived. He was talking to the lady which served me about the outside rubbish and you could clearly see that she was distressed by the way he was talking to her. As a customer, it was very shameful to be supporting a business which talks to their staff with such disrespect. I was going to approach the lady to ask if she was okay but the council guy had gone over to check on her well-being instead. I will not be returning if that is how employers are treating their employees. I hope the lady is okay.They have put it is false but there were other people that observed what...
Read moreSkanky portions
Update
I have had a response from Coffee Cup to this review which is laughable. Rather than take the opportunity to correct this poor portion size they seem to want to justify it. Apparently I have ordered one scoop which hides itself in the cone (as it happens no further ice cream was in the cone). I had no option to specify amount of scoops when ordering so I suggest you amend your offering to make it two scoops. If you sold this with a flake, there is not enough ice cream to place the flake into. Having had many ice cream cones in my life, this is clearly a rip off and the correct portion size expected by the company in an attempt to maximise yield. A typical case of focusing on the profits rather than...
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