The Wyvern — Restaurant in Gosport

This location looked nice and the perfect setting for a family afternoon lunch. It was also nice to see the website promising a warm welcome, turns out the warm welcome is as falsely advertised as Volkswagen's emissions claims. We hadn't had chance to book as it was a last minute decision to eat out. On entering the establishment I waited in the small reception to see if they had room for us, whilst the rest filed into an empty table so as not to block the entry-exit. I asked the lady on the counter if I needed to book? The first thing she did was to point at our group and say, "That's not acceptable! " I was naturally puzzled by this, was this the warm welcome promised on the website? I asked her what the problem was? She told me bluntly that it was a restaurant, and you don't just come in and start moving tables around! We hadn't moved anything, just adjusted a chair to get the kids out of the way. She then told me in the same rude, blunt tone that dogs were not allowed. Another very puzzling comment as we don't own, nor have we ever owned a dog 🐕 I'm more of a cat person to be honest and I was pretty sure our cats were at home and had not managed to sneak out and join us for lunch 😻 By this time I'd made my mind up that we were not going to eat there and left. We eat out as a group most weekends at various locations in the South and have never-ever had an issue in any restaurant / pub. Maybe the greeter had a bad day, maybe there should be a clear sign on the lecturn at the entrance saying Please Wait To Be Seated. As for the accusations of owning a dog, that turned out to be a bag, and moving tables, well maybe the staff member shoulda gone to Specsavers😎

NB: Many thanks to the management for the very lengthy if not in a little inaccurate reply to the above review. Firstly and without doubt most importantly there was no aggression offered toward you, in fact the only person animatedly raising their arms was the greeter. No one swore, or was rude, that is simply not how we do things, in fact I find that kind of behavior abbhorrent. The catalyst for the entire avoidable situation was your stand offish, abrupt and simply rude attidude at first point of contact, you know what they say about first impressions. As for having no etiquette, well we have eaten at numerous establishments over the years with no problem or complications. Yours was the first. As for being a little loud, I'll take that one but when you're towing around a five, nine and thirtenn year old it's a little hard to silence them without a gag, and that's a tiny bit draconian. Thankfully we had a nice meal, without issue, in another local eatery where we discussed what had happened with a couple of locals, funnily they said they don't go to your pub anymore due to how rude the staff have been. Anyway I'm done keyboard warrioring now, let's agree to disagree and move on, there are deeper far more worrying things in the...

Went there today, Thursday 3rd 2019, not very happy at all!! First of all my family and I went there for a meal and finished what we could of our food; we had a short taxi ride home and as soon as I walked through the front door I was throwing up. The food was definitely not right. My mother’s food was brought out and her curry was cold in the middle of the “beef” and when we spoke to the waiter about it she simply took only the curry away and came back a minute later after microwaving it. Her partners pie was supposed to come with vegetables... plural and only came with peas. When we told the waiter she came back 5 minutes later with unseasoned “steamed” spring greens and carrots. Tasted as if he had just put the vegetables in a bowl of water and chucked it in the microwave for a minute.... AGAIN. I ordered a chilli con carne, the rice was cold in the middle, there was a film over the chilli con carne and the tortilla chips were stale, wasn’t sure if the meat was either beef, lamb or HORSE.... my brothers had burgers would’ve been better going to McDonald’s and ordering a Big Mac and chips. Drinks were overpriced and £3.00 for a hot chocolate which consisted of 2 scoops of powder, hot water a little bit of milk and runny squirty cream!

The waiting staff didn’t have any people skills and I believe the manager came over while we were trying to eat and said “I heard there was something wrong with your food” not introducing herself or anything for all we knew she could’ve been a stranger that was overhearing the wait staff; she then only offered one complimentary desert to make up for the lack of poor food. Very disappointing.

Certainly would NOT recommend...

We booked for Sunday dinner to only turn up and be told we could only stay 1hr as our table was booked to another party, instantly this was rude as it meant we would have to rush our meal. We should have been told when we booked there was no tables available or to try a table in the bar. We would have booked elsewhere

Our food then took over an hour to come out to which we were told the people that had booked our table had arrived early so could we move!!!!!

To which we had to find a high small table and stools at the bar!

When our food came out the veg was cold and the burger wasn’t great

We told 3 waitresses we wernt happy yet no manger came to apologise?

One waitress offered us drinks (coke) free half way through finishing our meal as to say sorry which wasn’t good enough at all , only to accept and then they were forgotten and never brought over!!

Ruined what was a great Sunday , won’t return...