I had the misfortune of wandering into this place on my lunch break and as I sit here now, reflecting upon the uninspired creation that was served to me, I am thinking, ‘I wish I had read the reviews first’. It felt like I was sitting in a cafeteria in some sort of strange secure facility for the treatment of mental health disorders. Or if you’d ordered Pepe’s from Wish, it might look like this. Think poorly attended party for socially awkward people and you get the idea of the atmosphere. Credit to the staff member serving, he did his best and I can’t fault him, the stewards on the Titanic also went above and beyond. But the food was not pleasant. The only positive experiences I will take are that I will not come back, and that I am fortunate enough to be in the position where what lunch cost me, doesn’t impact me in...
Read moreSTIRLING BLACK ROASTER
AVOID AVOID AVOID WORST CUSTOMER SERVICE 😑 EVER!!
I've ordered on numerios occasion. Order always wrong or something missing. I've alway gave them the benefit of doubt. I experienced the worst customer service over a phone because they got my order wrong. The way I was spoken to was out of order. I've never ordered for delivery since February. Went to the shows tonight with my family. Afterwards we attended the restaurant. Surprise surprise, they got my order wrong. My partner asked for mild, it was extremely hot. I love hot, it was hot for me. I asked the waitress to rectify my order. Half an hour later, still no order. I asked for a refund, again was met with the worst customer service, eventually gave me the cost of my meal, MINUS the juice I half drank, waiting on...
Read moreTried our first ever Black Rooster meal today, 26th Aug 2021. We sat in, at the Stirling branch. We have always been Nandos customers who travel in from Cumbernauld, but have heard good things about Black Rooster, so gave them a try. What a great place this is. We were served by the amazing Angela. The place was so clean, you could honestly eat your food from the floor! We resisted and sat at the comfy booth! The food was so fresh and tasty. We have never had some of the things before but will definitely be having them again. Like the jalapeño balls. The food was way better value than our usual place and had more flavour. Shame the branch is hidden away, but they do have a large car park and outdoor seating. Will be back at this...
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