So as it was our anniversary meal, I didn’t want to ruin the occasion by complaining plus my wife begged me not to start but on any other day I would rip your whole kitchen to shreds - Gordon Ramsay style!, but seriously this is an expensive lesson learnt in life for me! I don’t recommend this place at all unless you have so much money that it burns a hole in your pocket or you don’t really know your food or you fall for the predrinks scam, get tipsy and don’t care! Let’s start with the positives. Good location, nice decor and design, food presented well too, free bread and butter. Unfortunately that’s where the good ends. Firstly, when entering we were told to wait at bar area whilst our table is getting ready. However, the whole time the table we were seated to eventually was ready that whole time. We saw it right in front of us!!!, the purpose of making you wait in the bar area is so you spend more money buying pre-drinks before your meal. Waiter didn’t look impressed that we didn’t buy pre-drinks. Meal portions in comparison to the price is just daylight robbery. Duo of beef for £25…should be called “beef tic-tacs” as the size is just ludicrous and quite frankly made me very uncomfortable and upset. You get two 5cm pieces of picanha. Who the hell cuts that?? You got to be out of your mind to serve cut pieces of picanha. Then the beef rib was a joke, like a quarter of one rib on the plate!! What happened to the truffle in the mushrooms? I didn’t taste any! My wife’s steak was a good size to be fair and should be for £32, but not even seasoned with salt and pepper! Take it off your menu! You don’t know how to make steak - Tasted like it was just fried in oil and was soggy! I make better steak than you and over 100 people would agree a hundred times! Overall, steak was bland and tasteless! I’m not impressed and quite frankly I feel ripped off and insulted. In future I wouldn’t buy an onion from here, never mind a meal! Also gonna sleep hungry tonight on our anniversary, all thanks to you! Another place where the chef thinks he is a world class chef, and then you get served very mediocre food! I can bet I can make all that food in your restaurant to a much better level. And if you read this and feel insulted I’m glad because im just making you feel the way you made us...
Read moreWe have given an average star based from food, service and atmosphere and here is why.
After looking forward to this visit for weeks, our intention of having a quiet romantic evening was completely ruined by some of the other guests. It was a Saturday evening so we expected it to be busy, but if I say it was extremely loud take me at my word because I cannot even describe how loud it was. There was a party of around 20 people who did not have any consideration for other diners. They were shouting at each other like it was a pub or nightclub and not a fine dining restaurant. I literally had to put my AirPods in to drown out the noise. To make matters worse, no staff or manager asked them to keep the noise down and just allowed them to disturb other diners which I found to be extremely inconsiderate and unprofessional. I even said to one staff member how loud it was and all she said was yes extremely isn’t it. Considering we are all paying customers I found this very inconsiderate.
Another concerning matter was the air conditioning leaking water. All vents were leaking onto tables and chairs. The table next to us had to move their table as it was dripping into their drinks and food. I don’t generally give bad reviews but I’m sorry I left there fuming after having our evening ruined.
As for the food, this was their saving grace as it was nice. The lamb was delicious and so was the mushroom starter but we decided not to have dessert as we had to get out as by now we had headaches. Not once did any staff member ask if the food was ok and yes they were busy but they came to collect the plates and never asked then neither.
Suffice to say we were extremely disappointed and expected much better from the reviews we read and the type of establishment it is. Sorry but you could have done better and at least asked those diners to be a bit quieter and considerate. It was deafening and we couldn’t even hear each other from...
Read moreFirst time visiting Signatures, with my partner and two friends visiting from France. Had heard good things about the place, so thought the four of us were in for a great evening of fine dining - sadly not the case. We were initially seated on a big round table right next to the front door. We all felt a bit cold, so after ordering a few drinks, we asked to be moved to another vacant table. This request was met with a strange look by a senior member of staff - think his name was Aled or Alyn - who after a brief befuddled pause, agreed we could move tables. We took our own drinks over to the new table, which was a lot cosier and better placed with views of the kitchen. Unfortunately, none of the staff took away the glasses that were already on our new table, so I moved them all to the edge of the table. After about 15 minutes, still nobody though to remove these excess glasses. Eventually I asked the waitress to remove them.
Three of us ordered from the specials menu and the other from the vegetarian menu. None of us were impressed with the food. My friend egg that was sat on top of my confit bacon was fully cooked, so no runny yolk. And my partner has the confit cod with fricassee mushrooms, this was very bland. When we'd finished we asked for the bill, which arrived on the table and only then did someone pick up our long empty bottle of wine, and had the audacity to ask if we'd like another, If only he'd asked us 30 minutes earlier.
Overall the service was really not good at all. The best member of staff on the floor was a young girl with ponytail and glasses - thank you, great job!
The food was not memorable in the slightest.
For a restaurant that has had a few previous Michelin recommendations, albeit not in the last two years. They definitely need to pick up their socks, and make some major changes.
We will definitely not be...
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