The Good Breakfast — Restaurant in Hart

Last week I stopped at the good breakfast on the West bound M3 and the food and service was excellent but I was surprised with the bad reviews I read. However I stopped for breakfast yesterday on the East bound M3 and because of my experience I fully understand the reviews were obviously aimed at the East bound facility. I ordered and paid for my food and then had to wait and wait and wait. After the Asian lady had served 3 customers who ordered after me she looked at me and appeared to ask what I wanted. I told her my order and she reluctantly put the meal together, when she came to placing the egg on the plate the semi cooked yoke broke but although some had spilled on the floor she still proceeded to put the undercooked broken egg on my plate. She was rather put out when I asked for a better egg and for her to flip it so it was cooked properly. She flipped the broken egg and placed it back on the plate. When I complained about everything she just shrugged her shoulders and the gentleman with her just said sorry. Absolutely disgusting service and I won't be going there again...

Breakfast was ok. Suppose expensive but good way to start the morning. Staff have no system for. Orders. Don't share ticket numbers with customer. Instead shout 2full English bacon baps as they are plated made. Customers stand unsure is their part order or not. Staff seem happy just confused total lack of organisation. Considering a services venue the company charge more. Saw thought was shift manager, was site manager, is a known problem plan address after summer. Will have lost customers by then. Site manager did not seem to fussed either. An expensive £35 breakfast experience for 3 breakfast and drinks. Simply train staff to share a customer order number with the customer alleviate many issues. Unfortunately poor service spoilt overnight stay at days in and the overal site experience at Fleet...

Been before and on majority times had good service but last few times service is getting bad especially today was ridiculous. Cued for more than half an hour asked for toast as car had nearly finished charging and I know longer had the time to have a sit down breakfast but the woman at the counter got all weird and made a big deal out of me just wanting toast that she wasn’t serving me and called one of her colleagues and started laughing at me. It was only after her colleague told her to serve me I was charged £2 for bread that had been toasted for well over 30 minutes and sat there. If charging my car there again on way home from my 13 hours night shift at the hospital will avoid if...