The Good Breakfast — Restaurant in Hart

Last week I stopped at the good breakfast on the West bound M3 and the food and service was excellent but I was surprised with the bad reviews I read. However I stopped for breakfast yesterday on the East bound M3 and because of my experience I fully understand the reviews were obviously aimed at the East bound facility. I ordered and paid for my food and then had to wait and wait and wait. After the Asian lady had served 3 customers who ordered after me she looked at me and appeared to ask what I wanted. I told her my order and she reluctantly put the meal together, when she came to placing the egg on the plate the semi cooked yoke broke but although some had spilled on the floor she still proceeded to put the undercooked broken egg on my plate. She was rather put out when I asked for a better egg and for her to flip it so it was cooked properly. She flipped the broken egg and placed it back on the plate. When I complained about everything she just shrugged her shoulders and the gentleman with her just said sorry. Absolutely disgusting service and I won't be going there again...

Breakfast was ok. Suppose expensive but good way to start the morning. Staff have no system for. Orders. Don't share ticket numbers with customer. Instead shout 2full English bacon baps as they are plated made. Customers stand unsure is their part order or not. Staff seem happy just confused total lack of organisation. Considering a services venue the company charge more. Saw thought was shift manager, was site manager, is a known problem plan address after summer. Will have lost customers by then. Site manager did not seem to fussed either. An expensive £35 breakfast experience for 3 breakfast and drinks. Simply train staff to share a customer order number with the customer alleviate many issues. Unfortunately poor service spoilt overnight stay at days in and the overal site experience at Fleet...

You might want to consider changing your name, before you get sued under the trade descriptions act. Awful food. Bacon was nearly all fat. Sausage had no taste at all and the bread was so old and dry, it fell apart when it was picked up. There was 4 tables around us, all complaining of the same thing. Was barely edible. Oh and the staff looked so miserable and uninterested in the customers. If you don't want to be...