Went there for a Birthday Meal on a Recommendation it was suppose to be nice at the pub we went Saturday 12 May 2018 on a Evening with my Partner there where some Very Loud Drunks out of there faces we found what we thought was a quiet place and ordered a meal but soon as we sat down 3 Girls and 1 over large Man Sat on a Reserved Table behind me not meant for them and within minutes 1 of the young girls totally out of her face God knows what she was on started shouting over my head at my Partner about how old I was how old she was and was i her dad I turn around and told her we want to be left alone she said I'm talking to your partner then later said sorry then within minutes she came behind me and grab my glasses of my head and started playing with them around my face I grab them back and i started to get angry by then at her she said that she wanted me to smile and she was just having fun I said this is not fun leave us both alone then one of the staff came over saying are we ok I said no we want to be left alone it look to me she knew them well then I went to get some drinks came back the 3 Girls and over large Man where gone else where I was told by the staff that the drunk girl is a Regular pain in the arse that they always have trouble with her every Saturday Evening we Finnish our food and left soon after it ruined our night it was my 55 years Birthday treat from my partner my partner said when we got back to our caravan that she couldn't believe how i didn't loose my temper with them it must be old age im a 60s Era South Londoner from a generation where we had it stuff and didn't have much i come from a rough council estate in 60s Bermondsey and i met the South London Richardsons gangsters a number of times when they came around to see my dad and i spent time in childrens homes but you always respected people around you years ago I would of lost it with them type of mindless louts overall it's a nice Pub but unfortunately Some Regular Loud Mouths out of there faces Drunks or what ever there on Spoil the Pub especially when there a live band on I must say the Staff And Kitchen Staff where amazing they took care of me and my Partner its shame what the staff have to put up with SOME REGULAR OUT OF THERE FACES LOUD MOUTHS THAT SPOIL IT FOR...
Read moreNever thought I’d be saying this about my local pub that I’ve been going to for the past 5 years, but ever since new management has taken over, all I’ve heard is bad things about the new(ish) landlord and all I can do is agree with them. Every time me and my friends have gone in there we’ve always been friendly and never ever caused issues or created a reputation of some sort. But the landlord always seems like he’s got no personality and has an attitude. The previous owners have always been friendly, kind and also apologetic whenever service is running slow. We’d always managed to go in and make friends with the staff and have banter about football etc. But this landlord always fails to ever strike a smile and seems like he’s drastically losing the community of the pub. The pub used to be busy full of nice, kind and loving people and I would never know of any drama. It would just feel like a family, having the usual locals up there and others, who knew what a lovely respectful pub it was. But now it just seems like a complete ghost town of a pub that struggles to fill up. All of the locals seemed to have found another pub, because of obvious reasons. I’ve got friends that have worked behind the bar, that have left after a short period of time, that have said about how they’ve been mistreated and let down. It’s a shame to see how bad it has fallen since the new ownership has taken over but I pray it finds its way back to its respective heights as there was no other pub that was...
Read moreCame here with friends for lunch. The waiter/barman seemed to be doing everything, and was very stressed. Due to dairy intolerance I chose the vegan burger, which on the menu said came with sauce and violife slice (vegan cheese). I didn't get this and had a rather bland meal. The waiter/barman was very abrupt when I told him initially my meal was not complete. I then checked the menu to make sure I wasn't wrong. I again approached him to say it wasn't what I expected and had a very abrupt response "well you ordered it, I'm not the chef". He hesitated to take my plate, and was not keen to resolve the issue, nor apologise. When I tried to order a drink, he said he had "lots of things to do". It was clear to see his stress levels were high, there were other customers, the phone was ringing and he seemed to be the only one serving that day so I didn't get a drink in the end and had to get water from my car being a breastfeeding mum and very thirsty! My food then came back with a sauce, but the waiter said the kitchen confirmed no cheese- again no apology or resolution. It really was a very poor meal, I felt completely excluded from enjoying my meal with others because of having a special requirement, where I was restricted from choosing from the 2 meal deal because of it. I only stayed for my friends, but really felt so unwelcome. I won't...
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