Incorrect food received, which was evident as the right order was on the receipt. I wasn't too bothered it was wrong, as easily rectified, my issues was the attitude I was presented with by the chefs and ?owner.
I was shouted at and told I was incorrect, which turned into an argument. They appeared annoyed with me for just stating the obvious. As I left the shop I and crossed the road I could still hear them shouting about me.
Probably the most rudest arogent customer service I have ever experienced, and if you feel shouting it's acceptable as a group of men towards a women, then perhaps you need to re learn basic interpersonal skills. I would be annoyed if it was the best food I've every experienced, but its...
Read moreOrdered some food, waited an hour and half - no delivery. I went down to obtain a refund and after a brief, slightly heated discussion that involved the suggesting that my wife had answered the door and taken the food (i suppose she ate it without me knowing!!), I had to take the delivery driver to my house to prove they had taken the food to the wrong address and have my wife tell them that we’d not had the food!
Delivery driver then said he’d delivered it to the wrong house and gave me the refund.
Food is usually good, but I found the attitude of the owner to be confrontational to...
Read moreThe mayo was off and the same for other food items . The delivery driver was very abuseive when I asked him to bring our food upstairs to our flat as we have a child and could not leave on her own . When the delivery driver finaly got to my door he gave me a lot of abuse and gave us very distasteful comments. Iv reported this to there licensing and trading standards. I phoned the shop to tell them and they basically called us a lier please stay away from them I will be...
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