Tony's Pizza & Grill — Restaurant in Huntingdonshire

This place is absolutely horrendous, I do not think they bother reading their reviews otherwise maybe they would improve their customer service skills. My order was late so I called for an update, was told five minutes so I asked where the delivery driver was to be told 2min without them having contacted the driver and it had just been 30 seconds on call if that, so they were clearly fobbing me off. The person on call then said they do not speak English, I asked to speak to someone who does speak English they then said manager is not available then hung the phone up on me. I called back once again and the next man who answered was extremely rude stated they weren't happy to deliver so far, but if that is the case then why accept the order? so that I could order somewhere else to add to that the food is not free so I am paying for a service. The man then said if you are not happy do not order from here (do not have to ask me twice) . I advise to order elsewhere this place is not worth your time or money for the potential hassle, no place is perfect to order from however I have never experienced such poor customer service....

First of all delivered without chips, not the end of the world but when I called to state this fact I was told I would now have to come collect them and when I said I wouldn't order again should they not fulfil the order I got the response "That's fine" I then got a call back stating I could have the chips if I waited 40 minutes with no apology for the previous outrageous treatment. This couldn't even be saved by good quality food in the first place. Would put half a star if I could. Is it good value for money if it's cheap but the food is...

My husband and I are currently staying at the Marriott. We ordered pizza from this restaurant and the food arrived on time. Unfortunately. We asked and the driver did not provide one. We called back and asked for an email version of the receipt and the man said no. My husband works for the government and needs to keep a list of receipt to be able to be reimbursed in the future. They did not provide one to us no matter how many times we asked for one. The pizza was too greasy! This place is a disappointment! Don’t bother...