Very poor service received today arrived today for my booking was ignore at the bar area one member of staff walked straight passed could have said I will be with in a minute which she said 5 mins later Ordered food starter and main was told a item was not on because it had run out and accepted a subitute that was offered Was told told of any delays 50 mins later I went back to bar to ask where the starter where got told the chef had misread the ticket and all the food was coming at once then informed we where out of pigs in blankets mains arrived no stuffing on Sunday dinners one plate had 5 peas on it one had a load on it the parsnip where burnt at the ends rest of food was ok the starters look like they had just been thrown on a plate Heard so many good things about the place and have also seen other customers reviews which look good but all in all a very disappointing meal out the only person to say sorry was the guy who said sorry we are out of pigs in blankets Will try again one day and will update
Update I have just received a phone from the pub and very happy to say that the person I spoke to has apologized to me and asked me to give the place a second chance will...
Read moreI was the first customer of the day, at 12noon.(I was only in Lindley, Huddersfield, West Yorkshire, to help with Stewarding the 10K race,) I was diverted by the road closure to enable the runners. What a great, unplanned , diversion it turned out to be. The nearest parking place for the race, seemed to be right outside the Black Bull,. After the last runner crossed the finish line, we packed up and were stood down. I had not intended having a pub lunch, but as I approached my car, the Black Bull called to me. It was advertising meals and live football, What's not to like. I spoke to a member of staff, she told me that the back doors were open. The bar man gave me a friendly greeting. I sat down, and he brought my drink. I looked at the Sunday menu, and chose the tradition turkey dinner, followed by apple and blackberry crumble, with ice cream. It was my pleasure to clear the plates, ..,it was so delicious. The meal was good. The staff were polite, hard working and helpful. The Black Bull smelled fresh and clean as a while. Even the toilets were spotless. I'll be returning, with a...
Read moreI went to this pub for the first time in a long time, over 15 years. We asked for 2 cappuccino, the woman behind the bar said the coffee machine was not working, as the pod thing was not working. We agreed on 2 Cokes and asked about food. I opened the app to look at ordering food, there was a special offer on cokes, the bar staff didn't have a clue on this. I tried ordering food on the app from 11.55am and it said this menu not available at this time. I kept trying to no avail. I mentioned this to the staff, she said she would check her phone, she said its working on hers. I said it was not working on mine. I went to sit down and low and behold the app started working (miraculous). I had ordered with the staff, but the food was not great. The other person in our party ordered fish and chips. The fish was grey, which put her off eating it. We stupidly didn't complain because after all the other things that were wrong, it seemed pointless. At least we know not to go back. The whole put seemed dirty and in disrepair, and the staff disinterested...
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