Merrie England - Oakes | Drive In — Restaurant in Kirklees

The staff here are lovely as always, and it’s a nice touch that they remember familiar faces. It seems there are new owners now, so this feedback is really aimed at you: please take a serious look at the quality of your food and how the drive-through is being run.

I’ve been coming here for years—we used to save our dinner money just to treat ourselves to a Friday butty. In the past I’ve even travelled up from London and taken a BLT back down with me! But the quality lately has become so poor I felt I had to say something.

Keeping the drive-through is a brilliant idea and you're in a perfect location for it, but the setup just isn’t working, especially at weekends. One person running the window and making the sandwiches (because it's also busy inside) on a busy Saturday or Sunday morning leads to long waits and flustered staff. A 30-minute wait for a below-average sandwich isn’t acceptable. You need to review your operations or at least put up a waiting time notice so people can decide whether it’s worth it.

Honestly, the town centre cafes are miles better. It doesn’t make sense that the same butty tastes completely different depending on the location—that’s a consistency issue. I don't think with how it's made but with the produce used.

Please don’t let your long-standing customers down. We’d love to keep supporting you, but you...

January 2024 - In the past 4 years we have visited every weekend. The prices have soared and the service has shrunk!. I have stood in the queue for 20 minutes on several occasions but the quality and quantity of the sandwich fillings and the desserts have generally made it worthwhile. Today, however there was the usual 20 minute queue but the sandwich fillings were noticeably less generous. Also the reward scheme has been changed to a free drink for every 10 bought (previously 8) - and, annoyingly you pay for the "free" drink if you order large because you only get a "free" small drink. This is despite the fact that we always buy large! This is pettiness to the lowest degree!!! .............................................. June 2018 - We called for a drink while taking my baby granddaughter for a walk in her pram. We had coffee, beef sandwich scone and cheesecake - all delicious. The staff were also very helpful in providing a high chair and several slices of cucumber which my granddaughter sucked and chomped with relish. Not the cheapest place but really nice. The staff...

Bacon butties were not good, the bread was toasted and therefore dry (who has toasted bread for a bacon buttie?) and it wasn't even buttered, again, who has a bacon buttie without butter?!

Expensive too, £3.65 for a dried out bacon buttie. Couldn't finish it, too dry and powdery, waste of money.

1 star given for an average amount of bacon.

EDIT: The turkey clubs are usually pretty good if they follow your instructions as to what bread type etc, but the service is ridiculous. You have to wait absolutely ages to be served or to get your order. I think these guys must live in the stone age, just like the decor.

One time I placed my order, parked up and they just didn't come out with it. Several customers came and went after me and I kept thinking I'll be next, I'll be next, but eventually I thought I need to go tell them. They had lost the order! No good when I'm in-between jobs and on limited time for my lunch break. Don't bother if you...